Ultra Care
RACQ Careers

Employee Benefits

RACQ has a diverse and varied workforce including road service patrol officers, vehicle inspectors, sales consultants, call centre, administration and specialist personnel working in various work locations across Queensland.

Find out more with Steer Your Career - a guide to developing your career with RACQ. 

Career Benefits

Career Benefits
RACQ supports employees wanting to undertake further learning for their on-going career development.

Study Sponsorship, Study and Examination Leave

  • Employees may be able to receive paid study and examination leave.

Training and Development

  • Our in-house Organisational Development team delivers various training programs via face-to-face and e-learning packages, including a 1-day orientation program. 

Day in the Life Program

  • Employees have the opportunity to experience a ‘Day In the Life’ to experience what it is like to work in varied roles across the organisation.

Employee Recognition

RACQ believes it is important to provide formal recognition to its’ employees. Some of the ways we do this are:

  • RACQ Extra Step Reward and Recognition program - employees can earn points via nomination from peers and/or management that can be redeemed for unique experiences such as hot-air ballooning, cooking classes, sailing lessons or vouchers that can be used to give away as a gift. 

  • Performance recognition – employees in sales related roles may earn cash or prizes, for reaching nominated performance targets.

This information is provided as a general guide and specific conditions may apply.
All benefits and programs are reviewed on an ongoing basis and as such may change without notice.

Financial Benefits

Financial Benefits
Everyone loves a bargain! Financial benefits and discounts are available to RACQ employees.

Superannuation - Helping with your retirement

  • An additional 1% employer superannuation contribution above the required 9% Superannuation Guarantee Contribution.
  • Employees who are members of the RACQ Superannuation Plan (provided by AMP SignatureSuper master trust) are able to access additional benefits and/or discounts provided by AMP.

Salary Sacrifice - Helping make your pay go further

  • RACQ offers employees the opportunity to be able to salary sacrifice, i.e. take certain benefits such as vehicles and additional voluntary superannuation contributions as ‘pre-tax’.

Freebies

  • All employees receive free RACQ ‘Roadside' membership upon commencing employment (renewed annually).  As a RACQ member, employees are able to access some great discounts.
  • Free or subsidised corporate uniforms are available to employees. 

Discounts

  • RACQ ‘Plus Care’, RACQ ‘Ultra Care’ membership and RACQ Insurance - discounts are available to employees and their family. 
  • RACQ ‘Ultimate’ membership - discounts are available to employees.
  • Retail Product discount, e.g. child restraints, driver education products and vehicle inspections.

‘Recommend a Friend’ Program

  • Employees may receive an ‘introduction thank-you’ payment and another ‘completion thank-you’ payment when they recommend a suitable and talented job applicant to RACQ, who is successful in becoming an employee, and passing their probation. 
This information is provided as a general guide and specific conditions may apply.
All benefits and programs are reviewed on an ongoing basis and as such may change without notice.

 

Lifestyle Benefits

Lifestyle Benefits
RACQ provides access to benefits and discounts that support and enhances our employees’ lifestyle.

Want to save $$$?

  • Employee Purchase Program - discounts on white, household and electrical goods, as well as photography equipment and jewellery, from various organisations.
  • Travel and accommodation discounts booked through RACQ Travel Services.  Airport car parking discounts.  
  • Theme Parks, Attractions and Stage Shows discounted tickets. 
  • ‘Special Offers’ Staff Specials provided by various organisations, e.g. discounts off cruises, holiday accommodation, computer equipment, and gym memberships. 
  • Free or subsidised Flu Vaccinations.
  • MBF Corporate Health discounts and benefits.

Need some R & R?

We know our employees value spending time with their families and friends, therefore we offer a range of flexible leave options, that are in additional to standard annual, personal, bereavement and long service leave entitlements, for example: 

  • Additional Purchased Leave - employees may be able to purchase an additional 4 weeks leave per year. 
  • Cashing out proportion of accrued Annual and/or Long Service Leave entitlements. 
  • Bereavement / Compassionate Leave - Additional paid leave may be available where travel may be required in regards to bereavement leave.

Need some Help?

  • RACQ offers an Employee Assistance Program, which provides professional and confidential counselling support for employees and their immediate families. 
This information is provided as a general guide and specific conditions may apply.
All benefits and programs are reviewed on an ongoing basis and as such may change without notice.

Family Benefits

Family Benefits
RACQ aims to assist our employees to achieve a work-life balance by offering benefits, which are additional to general statutory entitlements.
  • Employees may receive up to 12 weeks paid parental leave, which can be taken at full or half pay. 
  • Employees can request to work on casual basis whilst on unpaid parental leave.
  • Employees are able to request Flexible Work Options

This information is provided as a general guide and specific conditions may apply.
All benefits and programs are reviewed on an ongoing basis and as such may change without notice.

Workplace Benefits @ Head Office

Workplace Benefits
RACQ Head Office is located at 2649 Logan Road, Eight Mile Plains and is within a 10-minute drive to Westfield Garden City or to Underwood Marketplace shopping centre. 

There is free on-site car parking and an entry and exit to the Gateway Motorway in front of the office. The following facilities and workplace benefits are available to all employees located at our Head Office:

  • On-site Fusion Café and Canteen providing a variety of hot and cold foods, gourmet coffees, cakes and snacks are available at reasonable prices. 
  • Kitchen facilities are provided to all departments including free tea and coffee facilities.
  • Dry Cleaning Service – there is a pick-up and next day delivery dry cleaning and laundry service. 

     
This information is provided as a general guide and specific conditions may apply.
All benefits and programs are reviewed on an ongoing basis and as such may change without notice.

Community Benefits and Environmental Initiatives

Community Benefit
RACQ supports employees who want to participate in community and environmental initiatives.
  • Permanent employees may receive paid Community Leave to participate in community and/or charity organisations.
  • Employees may be able to volunteer to attend various events that RACQ are involved in, e.g. MotorFest, Schoolies and Queensland Week. 
  • RACQ Environmental Management Committee facilitates the planning, maintenance and promotion of environmental initiatives within the workplace.    
This information is provided as a general guide and specific conditions may apply.
All benefits and programs are reviewed on an ongoing basis and as such may change without notice.