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RACQ Careers

Day in the Life - Telephone Sales Consultant

Working in our Business Aquisitions Contact Centre, Telephone Sales Consultants take inbound calls to help members, clients and potential customers select the best RACQ products for their needs from our valuable range of membership and insurance products. The job involves maximising telephone sales opportunities by cross selling and up selling, providing great customer service and resolving enquiries.

Updated 04/10/2012 Download PDF (618.7 KB)

Day in the Life - Branch Sales Consultant

Working in our branches, Branch Sales Consultants are the face of RACQ, assisting our members, clients and potential customers in making informed purchasing decisions from our extensive range of RACQ products and services. The job involves maximising sales opportunities by cross selling and up selling, providing great customer service and resolving enquiries.

Updated 04/10/2012 Download PDF (622.5 KB)

Day in the Life - Project Officer

Working in our Membership department, Project Officers participate in activities to increase awareness of RACQ products and programs. Project Officers are involved in activities such as conducting free2go presentations at Qld High Schools, processing orders for the RACQ online shop, researching products and competitor activity, and assisting with event coordination and projects for programs such as Show Your Card & Save and free2go.

Updated 04/10/2012 Download PDF (642.0 KB)

Day in the Life - Service Consultant

Working in our Service Delivery Contact Centre, Service Consultants take calls from members and potential members from all over Queensland, assisting them to access our assistance products and services such as our breakdown service. Service Consultants help members to solve problems in practical ways that achieve positive outcomes.

Updated 04/10/2012 Download PDF (631.5 KB)

Day in the Life - Vehicle Inspector

Vehicles Inspectors, or VIs, assist RACQ members by inspecting and testing a wide range of motor vehicles, both in the depot and mobile, and utilising various inspection procedures and report types.

Updated 04/10/2012 Download PDF (638.6 KB)

Day in the Life - Vehicle Recovery Officer

Vehicle Recovery Officers, or VROs, primarily provide roadside assistance to RACQ members by recovering member vehicles from breakdown and highway clearance situations.

Updated 04/10/2012 Download PDF (628.3 KB)

Day in the Life - HR Consultant

The Human Resources Consultant provides an expert, business oriented and customer focused HR Consultancy Service to Managers and staff of RACQ and RACQI.

Updated 04/10/2012 Download PDF (325.9 KB)

Day in the Life - Training Delivery Consultant

The Group Training Consultant both develops training packages and delivers training services across a wide range of subject matter to both managers and staff of RACQ and RACQI.

Updated 04/10/2012 Download PDF (236.1 KB)

Day in the Life - Publishing Team

The Publishing Team develop The Road Ahead magazine and website and the many car reviews RACQ provide each year.

Updated 04/10/2012 Download PDF (294.7 KB)

Day in the Life - Corporate Lawyer

The Corporate Lawyer provides legal and policy advice to RACQ in relation to its operations, products, services and public relations and provide assistance to RACQ members in relation to motoring issues.

Updated 04/10/2012 Download PDF (283.3 KB)

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