"The Key to our success is our people. "
Established in 1905, RACQ has over 100 years history delivering exceptional products and services to our members and customers throughout Queensland. We can attribute our proud history and continued success to the commitment and passion of our employees.
100 years on, and RACQ is still recognised as one of Queensland’s most trusted organisations. Our reputation has been developed by our customer focused, service-oriented employees willing to go the extra mile in every situation.
At RACQ, we have a friendly yet relaxed work environment, where individual contributions are recognised. Employees are supported by managers and team mates, and enjoy a collaborative environment where team success is valued. Employees are encouraged to develop their skills to enhance their personal and professional development.
While you may recognise us for our roadside assistance services, our people contribute to the success of a diverse range of business operations. We currently employ over 1600 people across a number of positions, from automotive and customer focused to professional and managerial roles within the following departments:
- Operations
- Insurance
- Corporate Governance
- Technology
- People (HR)
- Marketing & Commercial
- Finance
- External Relations
Our corporate values characterise the qualities our employees embrace and strive to implement each day. These values provide a foundation upon which RACQ’s business practices are driven.
- Member First
- Trust and Independence
- Working Together
- Excellence and Quality
Our Employee Promise
RACQ is…
- Solid, local and dependable
- Professional yet approachable
- Optimistic about the future
- A community of great people
- All about our members
As an employee you can expect…
- To feel proud to work for a great brand
- To be part of our employee community
- A challenging job with a sense of accomplishment
- A friendly environment in great locations
- Managers who are there for you
We expect our employees to live our values….
Members first
- Deliver truly remarkable customer service
- Be flexible and dependable
Working together
- Work collaboratively as part of one organisation
Excellence & Quality
- Do things right the first time
- Go further and give more to exceed expectations
- See ways to shift ordinary to outstanding and make things happen
Trust & Independence
- Build trust with RACQ members and customers by taking accountability for their actions and results.
- Protect and enhance the reputation of RACQ
- Take responsibility for developing themselves and their career
Find out more about working in one of our busy departments - Day in the Life.
Like us on Facebook
Follow us on Twitter