Boat Insurance Claims

At RACQ Insurance, our aim is to make your boat insurance claim experience quick and easy to help get you back on the water as soon as possible.

To lodge a claim or enquire about an existing claim, please call RACQ Insurance on
13 7202 and one of our friendly staff will guide you through the process.

What you will need to make a Boat Insurance Claim

To help us lodge your claim it may be useful to have the following information available when you call:

• Your RACQ Insurance policy number and address details.
• Your boat and/or boat trailer registration number.
• Details of your damaged, stolen or lost property to assist us in processing your claim.
• The date and details of the incident.
• Contact details for other people involved including their name, residential address, telephone number, registration number and insurance details if known.
• If the incident has been reported to the Police, please provide the Police Report Number, name of the Police Officer, the station and the report date.
• Any written demands or correspondence regarding the incident.

How you can help

• Take necessary steps to prevent further loss, theft or damage.
• Call us for assistance in arranging emergency repairs.
• Keep damaged property for inspection.

RACQ Insurance wants you to be safe on the water

For up-to-date information on coastal conditions, maritime safety and the all-important fishing reports, please check the CoastWatch website.

For tips on a range of boating information including licensing, publications, tides and waterways, please check the Maritime Safety Queensland website.

You may wish to view these important documents

Boat Insurance Product Disclosure Statement
How to prepare for Storms
Hazard Reporting
Towing safety