Claims Service Centres
If you need to make a claim on your car insurance or have a claim enquiry, call our Tele-claims centre on 13 7202 any time. We're open 24 hours a day, seven days a week.
We will arrange an appointment with your closest RACQ Insurance Claims Service Centre in Queensland.
For your convenience we have a number of centres throughout Queensland where claims and assessing services are provided.
| Metropolitan | |
| Coopers Plains | 111 Beenleigh Road Coopers Plains QLD 4110 |
| Zillmere | U E1A 605 Zillmere Road Zillmere QLD 4034 |
| Regional | |
| Bundaberg |
249 Bourbong Street Bundaberg QLD 4670 |
| Cairns | 537 Mulgrave Road Earlville QLD 4870 |
| Mackay | 214 Victoria Street Mackay QLD 4740 |
| Maroochydore | 25-33 Cornmeal Parade Maroochydore QLD 4558 |
| Rockhampton | Shop 22 Red Hill Homemaker Centre Yaamba Road North Rockhampton QLD 4700 |
| Southport | 239 Nerang Street Southport QLD 4215 |
| Toowoomba | 176 James Street South Toowoomba QLD 4350 |
| Townsville | 202 Ross River Road Aitkenvale QLD 4814 |


