Only pay for what you use...
Rental vehicle fleets cannot nominate any vehicles for full Club Care membership. All rental vehicles must be covered under a fee for service membership. For rental fleets only, there is no minimum number of vehicles.
Fee-for-service Fleet Care Rental is an economical and flexible breakdown assistance cover for rental car operators. Fleet Care for rental cars provides:
- fee-for-service arrangement
- detailed monthly invoicing
- a low annual administration fee
- chargeback facility available for additional costs e.g. battery replacement
- dedicated 1800 number for breakdown assistance
To be eligible for rental car cover all rental vehicles must be registered and based in Queensland. There is no minimum or maximum number of vehicles required to join RACQ Fleet Care Rental. However, you must cover your entire fleet.
With Fleet Care Rental fee for service, your company receives a monthly account detailing each road service call out. That means no large annual outlay.
24-hour breakdown assistance – anywhere, anytime
Your rental fleet will have access to a dedicated 24-hour help line offering rapid response, anywhere, anytime.
Patrols carry a range of RACQ batteries that can be fitted on request and charged to your monthly account. If your company vehicle needs minor parts to be made mobile at the roadside a charge back facility* is available.
Breakdown and accident towing can be arranged with your preferred towing company or with the RACQ service provider in the area where the breakdown took place.
Membership Entitlements
| Membership | Fleet Care Rental |
|---|---|
| Eligibility | RACQ must cover entire Qld rental fleet |
| Joining fee | Does not apply |
| Annual fee | $10 per vehicle |
| Standard call out fee | $57 per call out charged monthly |
| Local benefits | |
| 24-hour road service | Attendance up to 40km is included in standard call out fee |
| Excess distance to attend | Option to charge to monthly account |
| Towing1 (as part of RACQ assistance after breakdown) | Up to 40km1 included in standard call out fee (weight restrictions apply) |
| Excess towing | Option to charge to monthly account |
| Special towing(as part of RACQ roadside assistance after breakdown) | Option to charge to monthly account |
| Caravan/ trailer breakdown | Attendance up to 40km included in standard call out fee option to charge to monthly account |
| Wheel changing2,3 (roadworthy spare must be available) | Standard call out fee (extra attendance distances may apply - weight restrictions apply) |
| Emergency fuel1 | Option to charge to monthly account (extra attendance distances may apply) |
| Locksmith | RACQ arranges, can be charged to monthly account |
| Bogged vehicle | Any specialist equipment required may be charged to monthly account |
| Batteries | Option to charge to monthly account; service call out fee applies for both batteries and replacement of battery replaced under warranty |
| Replacement parts4 | Option to charge to monthly account; service call out fee applies |
| Travel benefits | |
| Vehicle recovery, accommodation, driver and passenger transport, rental vehicle | RACQ assists in arrangements; any costs associated at drivers expense |
| Taxi | RACQ can arrange; driver pays |
Notes
- Up to 10km in any direction or up to 40km to the attending RACQ Contractor's premises. Additional kms chargeable.
- Where the weight of the wheel and tyre assembly is beyond the safe lifting capacity of a single person, additional assistance can be called and will attract an extra service fee.
- Tyre changing excluded for postie bikes and motorcycles.
- RACQ Car Electrics is available in Brisbane Metro only.
* The charge back facility is not available when vehicles are travelling interstate.
Membership fees effective from 1 September 2011, all prices include GST. Read RACQ's Terms and Conditions.
For further information see our Frequently Asked Questions or Contact Us.
Apply to Join RACQ or download an Application Form.
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