Flood claims spike after weekend drenching

RACQ has urged south east Queensland residents to brace for more heavy rain, after the Club received 150 insurance claims from the weekend’s storms.

RACQ spokesperson Lucinda Ross said by 9am Monday, the Club had already received 134 home and 16 motor claims and this number continued to grow.

“We’ve seen torrential rain cause serious damage across the region and with the drenching expected to continue today and possibly throughout the week, our claim numbers are only going to continue to rise,” Ms Ross said.

“If you’re an RACQ member and haven’t lodged your claim yet, you can do this now online or by calling 13 7202.

“Once we receive your claim, a member of the team will contact you and we’ll begin assessing the damage and organising repairs so that we can get you and your family back into your home or car.”

Ms Ross urged residents to exercise caution when returning home to assess the damage.

“We’ve already seen a number of roads closed due to flooding and we could see more today with the weather expected to intensify,” she said.

“If your street or home has been flooded, please don’t go home until flood waters have receded and it’s safe to do so. 

“You should also avoid turning on any electrical appliances that have been wet and take photos of any items which could become a health and safety hazard before throwing them out.

“Remember to keep the receipts for any essentials you need to buy like clothes, bedding or food, and keep your home well ventilated to help it dry, but don’t leave your home unlocked if you’re not there as it could become a target for thieves or vandals.”