Spotlight cast on toll roads

As a parliamentary inquiry into toll roads was set to get underway, the State’s peak motoring body described the review as an opportunity to provide more affordable motoring in Queensland.

RACQ was among several organisations to make submissions at the Inquiry into the operations of Toll Roads in Queensland, which opened with a public briefing at Parliament House on Tuesday morning (17 July).

Head of Public Policy Rebecca Michael said the inquiry was important as toll roads, when utilised effectively, could help address congestion.

“This probe will look at things like the operation of existing toll roads, pricing and incentive options – it gives Queensland motorists a chance to have their say and raise their concerns about tolls,” Dr Michael said.

“We’re hoping it’ll lead to measures being put in place to improve toll pricing and services for drivers.”

Dr Michael said members regularly told the Club tolls are too expensive.

“We need to look at ways to make tolls more affordable,” she said.

“One way we think toll road operators could do this, and something we’ve been calling for, is to look at bundling options and other incentives to increase use.

“Although there’s been a drop in toll road complaints from drivers, there’s still improvements that can be made to improve customer service for toll road users and the inquiry will generate discussion on this.”

Dr Michael said RACQ would put forward its full submission to the inquiry in August, so the Club’s 1.7 million members can have their voices heard.