Five years on from Brisbane's record-breaking storm

It took just 30 minutes for the worst storm Brisbane had seen in a decade to shatter city windows, rip rooves off apartments and send trees and powerlines into the street.

Five years on from the superstorm, and after processing more than 18,000 claims at a cost of $118.6 million, RACQ spokesperson Lucinda Ross said that the Club had learnt many lessons.

“The catastrophic storm was our largest weather event by both the number of insurance claims and the total cost of repairs,” Ms Ross said.

“And although we’re used to helping Queenslanders get back on their feet after severe weather events, this was a storm that really wreaked havoc because it hit in peak hour, across the Brisbane CBD. It hit in a way we hadn’t seen before.”

After the storm had passed, RACQ Roadside Assistance Patrols mobilised to provide service and repairs to members who were stranded in their vehicles and the claims and assessment team assisted Queenslanders to get back into their homes as quickly as possible. 

Almost five years to the day, south east Queensland was struck by a severe hailstorm which has seen RACQ mobilise assessment and repair facilities on the Sunshine and Gold Coast. 

“The lead up to Christmas often coincides with the worst of our State’s storm season, which can add even more stress to the silly season,” Ms Ross said. 

“We’ve received almost 4,000 claims in just over a week since the hailstorm, with the majority of these claims for vehicle damage.

“The assessment and repair centres are triaging all motor vehicle claims to either get Queenslanders safely on the road in their car or paid out for a total loss so they can have a new vehicle before Christmas. 

“Once the repair process begins after Christmas, the facilities will each repair more than 100 cars per day.”