Cybercrime costing Qlders millions

RACQ Bank has urged Queenslanders to be vigilant as a new report revealed unsuspecting consumers lost almost half a billion dollars to scammers last year.

RACQ Bank spokesperson Clare Hunter said the Australian Competition and Consumer Commission (ACCC) Targeting Scams report found phone scams were the most popular approach used by fraudsters.

“In 2018, there were 378,000 scams reported to the ACCC and 47 percent of these played out over the phone,” Ms Hunter said.

“That’s an increase of 44 percent from 2017 but the true cost may be much higher because many victims are embarrassed about being scammed.  Others think they’ve done the wrong thing or may not even realise they’ve been duped.”

Ms Hunter said the Club was concerned one in three adults were victims of online scams in 2018 and noted the financial impact continued to be devastating.

“Last year, more than six million consumers were victims of identity theft, credit card fraud or had passwords compromised,” she said.

“We’re asking Queenslanders to be vigilant about the methods these fraudsters use and remain sceptical of emails promising rewards or threatening penalties.

“Social networking scams are also common and involve scammers asking you to enter your login details on a fake page before taking control of your profile. They then pretend to be you and ask friends and family for help for some imaginary financial problem.”

Queenslanders should visit Scamwatch and ACORN for information on how to keep safe.