What you can’t afford to forget after a car accident

Have you ever been in an accident and felt lost for what to do next?

Most motorists know it’s vital to exchange details with the other driver after a crash, but there are several other key things to remember to ensure you’re able to get out of the incident safely and can make an insurance claim.

RACQ Head of Technical and Safety Policy Steve Spalding said it was vital motorists were aware of what to do in the event of a collision.

“In a crash, the driver needs to assess the scene before getting out of the car,” Mr Spalding said.

“If you’re in a busy street, the first thing you need to do is to put your hazard lights on – because if there are cars navigating around you, hazard lights are going to help you exit the vehicle safely.”

Mr Spalding said it was important to assess the situation and to call police if the damage was extensive.

“You also need to make sure everyone involved in the crash is safe and out of harm’s way,” he said.

“Obviously, it’s vital you exchange details with the other driver and call police if the incident is causing issues with surrounding traffic.”

What you should do immediately after a crash:

  • Check everyone is okay. If someone is injured, call 000 and get them help as a priority
  • If you are on a busy road, put your hazard lights on and make sure everyone is out of harm’s way. Move your car away from further danger but only if it is safe to do so
  • Contact Policelink on 131 444 if the scene is dangerous, is causing significant traffic interruptions or involves damage to your vehicle which requires towing. You can also call Policelink if you’re concerned anyone involved is affected by drugs or alcohol, or if the other party refuses to exchange details.