RACQ offers opportunities to live and work in regions

RACQ is a proud supporter of regional employment and offers many opportunities to work remotely through its flexible working policy.

Working with RACQ has opened career opportunities and allowed a level of flexibility that Carissa Fogarty never expected when she started in the RACQ  Contact Centre as a Member Engagement Consultant five years ago.

Carissa worked her way up to a Team Manager in the Contact Centre, splitting her time between RACQ’s Edward St Brisbane CBD officer and its headquarters at Eight Mile Plains until last year when COVID-19 hit.

Like many workers around the country, Carissa and her team quickly transitioned to working remotely full-time.

The COVID-enforced change made Carissa and her team realise they could do their jobs successfully and work remotely.

With the support of RACQ, Carissa’s team of 13 continue to primarily work from home.

One prefers to work full-time at Eight Mile Plains while two are fully remote and geographically dispersed, including one on the Sunshine Coast.

Carissa also took advantage of RACQ’s remote working option about six months ago when she left Brisbane and moved to Wilsons Pocket, 20km east of Gympie.

Contact Centre Team Manager Carissa Fogarty.

Carissa Fogarty (second from right) with some of her RACQ team members.

The move allows her to be closer to family and save for a home deposit and she plans to stay at Wilsons Pocket for at least another year.

“It’s actually worked really well,” Carissa said.

“The leadership team and everyone have been really supportive and we haven’t had any issues.

“I still come back to the office once a month for a couple of days for meetings and to maintain connections with the team.”

RACQ’s good reputation and standing in the community is initially what attracted Carissa to work for the organisation.

Members are at the core of RACQ’s every action and it is because of its members that the organisation can continue to support the wider community across Queensland with the work of RACQ Foundation and RACQ  LifeFlight Rescue helicopter service.

“To get a job with a company with such a good reputation in the community was great,” Carissa said.

Her love of working for RACQ has seen her rethink career goals.

“When I started with RACQ, I did not think I would stay long-term,” she said.

“I have a degree in photography, majoring in creative advertising, but after staying for a year and experiencing how good the company values and culture are, I decided to build my career in management.”

Learn more about working with RACQ and the current opportunities available or put yourself forward for a future role with RACQ.