CTP ReThinking

It's time to get thinking, Queensland.

As part of its ReThink CTP initiative, RACQ has launched a state-wide community survey to better understand what you know about CTP, what you’ve experienced with CTP and what you want your motor injury insurance scheme to look like.

ReThink CTP advocacy spokesperson Renee Smith said RACQ was encouraged by Queensland’s response to the initiative and hoped Queenslanders would jump online and complete the survey.

“It’s important we hear from people across the state, so we can understand their local concerns and really listen to what they have to say,” Ms Smith said.

“We’ll be asking what Queenslanders think about CTP cover, benefits and compensation, value for money and how easy or difficult they find it to navigate the scheme.” 

Late last year RACQ launched ReThink CTP, an advocacy initiative to raise awareness of Queensland’s Compulsory Third Party Insurance scheme and find out if Queenslanders trust it will provide the care and protection they want.

“To kick things off we launched a dedicated website and asked others in the industry who have a vested interest in the scheme (State Government, other CTP insurers, allied health and lawyers) to work with us to provide a platform for the people of Queensland to better understand CTP and have their say on what a good motor injury insurance scheme looks like to them,” said Ms Smith.

“RACQ also announced it would fund Queensland’s first major Citizens Jury to enable the community to hear from expert witnesses and consider the topic in depth.

“While we are disappointed that both the State Government and major representing legal bodies (the Queensland Law Society, Australian Lawyers Alliance and Bar Association of Queensland) declined to be involved, we received a positive response from two highly recognised plaintiff law firms, allied health and consumer advocate groups and another large CTP insurer.”

Ms Smith said the response from the community confirmed the importance of the initiative.

“There’s clearly a lot of stress on people who have, or who are currently navigating their way through the scheme after they, or a loved member of their family, have sustained injury in a crash.

“What is important for Queenslanders to know is that nothing is black and white when it comes to CTP. The scheme is intricate and complex, so much so that even when the scheme allows you entry, your benefits may be reduced depending on how much you contributed to the crash that injured you.

“Every case needs to be examined and re-examined, which causes even more stress for the injured person as they wait to see if they are going to be supported in their recovery or not.”

That’s why we want to hear more from you. Do you think our CTP is good enough?

The go-slow scheme

Since Queensland’s scheme was launched 83 years ago, there have been only four major changes to it, with the last occurring in October last year to criminalise the practice of claim farming. We think there needs to be more attention on CTP to ensure it remains a fair and effective scheme, able to keep up with and adapt to changes in how we move about, such as the introduction of driverless cars, electric scooters and subscription car-share services.

Have your say about CTP in Queensland

Complete the state-wide CTP community survey here.

To provide your feedback, ask questions or register to be part of the Citizens Jury observer program visit the ReThink CTP website.

Story: Andrea Sackson