Know help is at hand when you travel

Aussie Assist is one of the many benefits of being a member of RACQ. If you or your immediate relative are travelling around Australia and are more than 100km from home, Aussie Assist will provide access to travel and transportation assistance in the event of a medical emergency or the death of a family member. This benefit is not available to business members.

  • 24/7 emergency call centre
  • Travel and medical assistance
  • Assistance for you and your immediate family

In trouble? If you've got Aussie Assist and need help, call us at any time.

Call 1800 650 542

What you get with Aussie Assist

We’re here to help when something goes wrong and you’re far from home. Here’s what Aussie Assist can cover:

Accommodation and transportation costs in an emergency If there’s an emergency while you or your immediate relatives are travelling, we may arrange and provide accommodation and travel for you or your immediate relatives and return any vehicle you or your immediate relatives are travelling in to your home.  
Help with finding spare parts We provide help to try to find spare parts if you or your immediate relatives are travelling in a vehicle and it breaks down.
Help with medical situations We provide help if you have a medical situation while you or your immediate relatives are travelling.
Transportation costs if someone dies If there is an unexpected death while you or your immediate relatives are travelling, we may arrange and provide travel to return you home and return any vehicle you or your immediate relatives are travelling in to your home.
Travel assistance If you or your immediate relatives are travelling and need assistance, our phone service can help with travel-related questions and concerns.