According to the Australian Competition and Consumer Commission, Australian businesses lost more than $14 million to payment redirection scams last year, and average losses so far in 2021 were more than five times higher than the same period in 2020.
RACQ spokesperson Lucinda Ross said the amount of money lost to scammers in recent years had been increasing steadily with scams becoming more sophisticated.
“Anyone can become a victim. We’re hearing about it all too often from our members who’ve told us that they’ve been targeted by scams including phishing, romance and online shopping scams,” Ms Ross said.
“Victims are often contacted through emails, phone calls, text messages and social media.
“Sadly, some members have been tricked by a ‘boyfriend’ or ‘girlfriend’ they met online. Other times scammers have posed as legitimate organisations like banks, insurance companies or the Government to gain their trust.”
Ms Ross said there were a few simple things Queenslanders could do to avoid getting conned.
“Don’t give out personal information, including your financial details, to anybody you haven’t met in person, no matter who they claim to be,” she said.
“Make sure you’re wary of any deals that seem too good to be true, arrive unsolicited in your inbox, or through a text or call to your phone.
“Be cautious when entering your card details online and remember your bank will never ask you for your PIN or internet banking password. They will also never ask to gain remote access to your computer or device.”
Types of scams reported by RACQ members:
For more information on tips for avoiding a scam, or other information on ways to improve how you manage your money, visit RACQ’s Financial Wellbeing Hub.
The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.