When planning a holiday or short break away, consider your options for a suitable kennel or cattery for your pet.
When inspecting the enclosures, cages and kennels, keep the following safety and cleaning measures in mind:
You want your pet’s diet and food hygiene maintained. Most boarding facilities have their own food and nutritional plan. If you are unhappy with what they provide, enquire if you can provide your pet’s own food with feeding instructions. This will cost you extra. Check how the food is stored and ensure the food storage facilities and kitchen are clean and hygienic. Enquire about meal times, when and how often they are fed. Check for fresh water bowls in both the enclosures and play areas. Ask how often they clean the food bowls — ideally this should be after every meal.
Look into what your pet’s daily schedule will look like. Pay close attention to exercise breaks and toileting. Additionally, remember while cats do not require as much social interaction, dogs are highly social animals. Do the staff have a current process they implement when it comes to managing your pet’s stress (separation anxiety)?
When examining the play area, look at how secure the fencing is, ensure no dog or cat will be able to break through. The equipment available should be in a good condition and safe. Meanwhile, the surrounding area should be clean and a decent size. Ask if the play area is shared amongst the animals at one time, and if so how many will be in there.
Some kennels will charge extra for play and activity time, so consider this when booking.
Finally, ask the staff to give you a cost breakdown, including surcharges if you are booking in peak season. You want to know all the inclusions you are paying for as well as any fees for additional services.
The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.