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RACQ Bank Internet banking 

Internet banking is a secure online banking service that offers you complete account management 24 hours a day, 7 days a week, worldwide.

Forget the limitations of conventional banking – the queues, restrictive opening hours and travelling. With a few quick clicks, managing your finances becomes a convenient part of your daily routine, anytime, anywhere.

Improved control with SMS security

We recognise that online privacy and security is critical – especially when it comes to money matters. That’s why our internet banking requires all customers to register a unique mobile number – not used by anyone else – for SMS security.

SMS security reduces the risk of fraud through the use of one-time passwords being used to authorise transactions, such as:

  • Transferring money to a new payee or biller (BPAY)
  • Adding a new payee or biller directly to your address book
  • Updating your personal details
  • Registering or logging in to internet banking for the first time
  • Resetting your password.

If you already have a unique mobile number linked to your account but it’s not enabled for SMS security, you can register it by calling us on 13 1905 or visiting your local branch.

Not registered for Internet Banking? 

Before using Internet Banking, you will need to register for the service. You can do this by completing our Online Access Form or visiting your local Bank branch.

Need help with internet banking?

To help you make the most of your Internet banking experience check out our handy how to guides.

Learn more

Online Banking FAQs

Find out the answers to some of the most commonly asked questions we get about all things internet and mobile banking.

Find out more

Visit our Security Centre

We take security seriously and do everything we can to keep you and your money safe online.

Learn more

Do your banking on the go

The RACQ Bank mobile app helps you to stay on top of your finances, all in the palm of your hands.

Download our App