Contact us

 

24 hour support
13 1905

Enquiries & advice
+61 (0)7 3845 4851

Enquire online

Postal address:
RACQ Bank
P.O. Box 929 Fortitude Valley
Brisbane, QLD 4006

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Feedback and complaints

Get the RACQ Bank Mobile App

With RACQ's Mobile Banking app you have access to your money in your pocket, wherever you go.

Internet Banking app

Download on the App Store

 get it on google play 50 percent

Useful links

24 hour support
13 1905 

Road Conditions
13 19 40

  • Events
  • Incidents
  • Road closures
  • Road works

Car storage

+61 (0)7 3723 1900
  • Car storage
Enquire online

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Get the RACQ Roadside Assistance App

With RACQ's Roadside Assistance app you have RACQ in your pocket, wherever you go. Request roadside assistance using your smartphone - no need to call unless it's an emergency. 


Mobile phones with roadside assistance app

Available on the App Store download icon  Get it on Google Play download icon

24 hour support
13 1905

Enquiries & advice
+61 (0)7 3845 4851

  • Members Save
  • Movies & attraction tickets
  • Retail Partners
  • Show Your Card & Save

Enquire online

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Get the RACQ Discounts App

Available on the App Store download icon

Get it on Google Play download icon

Quotes, enquiries & advice

24 hour support
13 1905

Overseas
+61 (0)7 3845 4851

  • Car & motorbike insurance
  • Boat & caravan insurance
  • Home insurance
  • Travel insurance
  • Pet insurance
  • Body Corporate insurance
  • Commercial Fleet Car insurance

1800 722 777
  • Life Insurance
  • Income Protection Insurance
  • Accident Insurance

Enquire online

Postal address:
RACQ Insurance
PO Box 4
SPRINGWOOD QLD 4127

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Claims

24 hour support
13 7202

Enquiries & advice
+61 (0)7 3845 4851

  • Car & motorbike insurance
  • Boat & caravan insurance
  • Home insurance
  • Travel insurance
  • Pet insurance 

1800 722 777 claims@lifeinsurance.racq.com.au
  • Life insurance
  • Income Protection insurance
  • Accident insurance

1800 466 334
  • Emergency home assistance

1800 650 542
  • Aussie Assist

+61 (0)7 3361 2292
  • Fraud hotline

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

24 hour support
13 1905

Enquiries & advice
+61 (0)7 3845 4851

  • Learn2go
  • Free2Go
  • RACQ

Enquire online

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Postal address:
     RACQ
     Att: Membership
     PO Box 4
     Springwood QLD 4127

Get the RACQ Roadside Assistance App

With RACQ's Roadside Assistance app you have RACQ in your pocket, wherever you go. Request roadside assistance using your smartphone - no need to call unless it's an emergency. 


Mobile phones with roadside assistance app

Available on the App Store download icon  Get it on Google Play download icon

If you are in an emergency situation please call 000 first. 

Home Rescue

Fast Assistance (after waiting period)

Assistance: 1800 466 334

Yearly subscription

Enquire online

Quick Fix

Fast Assistance

Pay as you go

Call 13 1905

Trade Assist

Scheduled Assistance

Assistance: 1800 622 956

Pay as you go

Enquire online

13 1111

If you are in an emergency situation please call 000 first. 

For roadside assistance call us with the following information ready: 

  • Your vehicle registration, make and model
  • Your RACQ card number
  • The nearest street corner or landmark

Request assistance

Roadside requests

Request Roadside Assistance online

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Get the RACQ Roadside Assistance App

With RACQ's Roadside Assistance app you have RACQ in your pocket, wherever you go. Request roadside assistance using your smartphone - no need to call unless it's an emergency. 


Mobile phones with roadside assistance app

Available on the App Store download icon  Get it on Google Play download icon

Enquiries & feedback

Enquire online

Postal address:
     RACQ
     Att: Roadside Assistance
     PO Box 4
     Springwood QLD 4127

Travel Hide

Enquiries & advice

1300 096 166

  • Airport parking
  • Flights & airport parking
  • Car hire
  • Cruises
  • Travel insurance
  • Domestic & international

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Accommodation

1300 123 456
  • Domestic
  • International
  • Holidays

Road trip information

1300 220 966
  • Checklists
  • Tourist drives
  • Tourist information centres

International Driver Permit

1800 629 501

  • Get the facts
  • Postal applications


Enquire online

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Get the RACQ Roadside Assistance App

With RACQ's Roadside Assistance app you have RACQ in your pocket, wherever you go. Request roadside assistance using your smartphone - no need to call unless it's an emergency. 


Mobile phones with roadside assistance app

Available on the App Store download icon  Get it on Google Play download icon

24 hour support
13 1905

Enquiries & advice
+61 (0)7 3845 4851

  • General enquiries

Enquire online

Administration

24 hour support
13 1905

Enquiries & advice
+61 (0)7 3845 4851

  • General administration
  • Marketing
  • Sponsorship
  • Community events
  • Corporate events

Enquire online

Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for service.

Postal Address:
     RACQ
     Att: Operations
     P.O. Box  4
     Springwood , Qld 4127
     Australia

Street Address:
     RACQ
     2649 Logan Rd
     Eight Mile Plains , Qld
     Australia