Contact us

Enquiries and advice

13 1905
+61 (0)7 3845 4851

  • Car advice
  • Child restraints
  • Vehicle inspections
  • Batteries & electrics
  • Windscreens & tinting
  • Approved repairers
  • Road hazards
  • Driving advice
  • Online shop

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Technical advice

1800 623 456
+61 (0)7 3666 9148
  • Car technical advice
  • Car news & reviews
  • Motoring advice

Driver education

1800 680 039
+61 (0)7 3361 2382

  • Driver education

Car storage

+61 (0)7 3723 1900
  • Car storage
Enquire online

Hearing impaired service

1800 623 101 (TTY)
+61 (0)7 3248 2074 (SMS)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries and advice

13 1905
+61 (0)7 3845 4851

  • Dining Rewards
  • Members Save
  • Movies & attraction tickets
  • Retail Partners
  • Show Your Card & Save

Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries & advice

13 1905
+61 (0)7 3845 4851

  • Car insurance
  • Boat & caravan insurance
  • Home insurance
  • Travel insurance

Enquire online

Postal address:
RACQ Insurance
PO Box 4
Springwood QLD 4127

Hearing impaired service:
1800 623 101 (TTY)
+61 (0)7 3248 2074 (SMS)

Claims

13 7202
+61 (0)7 3845 4851
  • General claim enquiries 
1800 800 552
  • Emergency home assistance
1800 650 542
  • Aussie Assist
+61 (0)7 3361 2292
  • Fraud hotline

Report fraud

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Loan enquiries

1300 361 316
+61 (0)7 3845 4851

+61 (0)3 9790 2971 (Fax)

Support hours:
     Monday - Friday: 8am - 5pm AEST
     Saturday: 8am - 12pm AEST

Request a call back
Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Enquiries & advice

13 1905
+61 (0)7 3845 4851

  • Learn2go
  • free2go
  • RACQ

Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Postal address:
     RACQ
     Att: Membership
     PO Box 4
     Springwood QLD 4127

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries & advice

13 1905
+61 (0)7 3845 4851

  • Books & guides
  • Motoring products
  • Travel products
  • Home & outdoor products
  • RACQ merchandise

Enquire online

Hearing impaired service:
      1800 623 101 (TTY)
      +61 (0)7 3248 2074 (SMS)

Postal address (Mail only):
      RACQ
      Att: Online Shop
      PO Box 4
      Springwood QLD 4127

 13 1111

If you are in an emergency situation please call 000 first. 

For roadside assistance call us with the following information ready: 

  • Your vehicle registration, make and model
  • Your RACQ card number
  • The nearest street corner or landmark

Request assistance

13 1111
  • Roadside requests

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Hearing impaired service

0428 13 1111 (SMS)
  • Brisbane
  • Gold Coast
  • Cairns
  • Townsville
0427 13 1111 (SMS)
  • All other areas

1800 623 101 (TTY)
+61 (0)7 3248 2074 (TTY)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries & feedback

Enquire online

Postal address:
     RACQ
     Att: Roadside Assistance
     PO Box 4
     Springwood QLD 4127

Travel Hide

Enquiries & advice

1300 096 166

  • Airport parking
  • Flights & airport parking
  • Car hire
  • Cruises
  • Travel insurance
  • Domestic & international

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Accommodation

1300 123 456
  • Domestic
  • International
  • Holidays

Road trip information

1300 220 966
  • Checklists
  • Tourist drives
  • Tourist information centres

International Driver Permit

1800 629 501

  • Get the facts
  • Postal applications


Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Media contacts

Lauren Ritchie

  • 07 3872 8414
  • 0427 137 022

Renee Smith

  • 07 3872 8652
  • 0409 573 193

Joe Fitzgerald

  • 07 3872 8934
  • 0447 196 258

Mike Sopinski
(RACQ Insurance only)

  • 07 3872 8914
  • 0427 366 642

Enquire online

Administration

13 1905
+61 (0)7 3845 4851

  • General administration
  • Marketing
  • Sponsorship
  • Community events
  • Corporate events

Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Postal Address:
     RACQ
     Att: Operations
     P.O. Box  4
     Springwood , Qld 4127
     Australia

Street Address:
     RACQ
     2649 Logan Rd
     Eight Mile Plains , Qld
     Australia