Contact us

Enquiries and advice

13 1905
+61 (0)7 3845 4851

  • Car advice
  • Child restraints
  • Vehicle inspections
  • Batteries & electrics
  • Windscreens & tinting
  • Approved repairers
  • Road hazards
  • Driving advice
  • Online shop

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Technical advice

1800 623 456
+61 (0)7 3666 9148
  • Car technical advice
  • Car news & reviews
  • Motoring advice

Driver education

1800 680 039
+61 (0)7 3361 2382

  • Driver education

Car storage

+61 (0)7 3723 1900
  • Car storage
Enquire online

Hearing impaired service

1800 623 101 (TTY)
+61 (0)7 3248 2074 (SMS)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries and advice

13 1905
+61 (0)7 3845 4851

  • Dining Rewards
  • Members Save
  • Movies & attraction tickets
  • Retail Partners
  • Show Your Card & Save

Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries & advice

13 1905
+61 (0)7 3845 4851

  • Car insurance
  • Boat & caravan insurance
  • Home insurance
  • Travel insurance

1800 722 777

  • Life Insurance
  • Income Protection Insurance
  • Accident Insurance

Enquire online

Postal address:
RACQ Insurance
PO Box 4
Springwood QLD 4127

Hearing impaired service:
1800 623 101 (TTY)
+61 (0)7 3248 2074 (SMS)

Claims

13 7202
+61 (0)7 3845 4851

  • Car insurance
  • Boat & caravan insurance
  • Home insurance
  • Travel insurance
  • Pet insurance 
1800 722 777
claims@lifeinsurance.racq.com.au

  • Life Insurance
  • Income Protection Insurance
  • Accident Insurance
1800 800 552
  • Emergency home assistance
1800 650 542
  • Aussie Assist
+61 (0)7 3361 2292
  • Fraud hotline

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Loan enquiries

1300 361 316
+61 (0)7 3845 4851

+61 (0)3 9790 2971 (Fax)

Support hours:
     Monday - Friday: 8am - 5pm AEST
     Saturday: 8am - 12pm AEST

Request a call back
Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Enquiries & advice

13 1905
+61 (0)7 3845 4851

  • Learn2go
  • free2go
  • RACQ

Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Postal address:
     RACQ
     Att: Membership
     PO Box 4
     Springwood QLD 4127

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries & advice

13 1905
+61 (0)7 3845 4851

  • Books & guides
  • Motoring products
  • Travel products
  • Home & outdoor products
  • RACQ merchandise

Enquire online

Hearing impaired service:
      1800 623 101 (TTY)
      +61 (0)7 3248 2074 (SMS)

Postal address (Mail only):
      RACQ
      Att: Online Shop
      PO Box 4
      Springwood QLD 4127

1800 466 334

If you are in an emergency situation please call 000 first. 

For RACQ Home Assistance for one of the covered home incidents, call us with the property address details.

Request assistance now

1800 466 334

Please have the following information ready:

  • details of the problem
General enquiries

1800 466 334

Enquiries

Enquire Online

 13 1111

If you are in an emergency situation please call 000 first. 

For roadside assistance call us with the following information ready: 

  • Your vehicle registration, make and model
  • Your RACQ card number
  • The nearest street corner or landmark

Request assistance

13 1111
  • Roadside requests

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Hearing impaired service

0428 13 1111 (SMS)
  • Brisbane
  • Gold Coast
  • Cairns
  • Townsville
0427 13 1111 (SMS)
  • All other areas

1800 623 101 (TTY)
+61 (0)7 3248 2074 (TTY)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Enquiries & feedback

Enquire online

Postal address:
     RACQ
     Att: Roadside Assistance
     PO Box 4
     Springwood QLD 4127

Travel Hide

Enquiries & advice

1300 096 166

  • Airport parking
  • Flights & airport parking
  • Car hire
  • Cruises
  • Travel insurance
  • Domestic & international

Road Conditions

13 19 40
  • Events
  • Incidents
  • Road closures
  • Road works

Accommodation

1300 123 456
  • Domestic
  • International
  • Holidays

Road trip information

1300 220 966
  • Checklists
  • Tourist drives
  • Tourist information centres

International Driver Permit

1800 629 501

  • Get the facts
  • Postal applications


Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Get the RACQ App

Download iOS app

Download Android app
Download Android app 

Media contacts

Lauren Ritchie

  • 07 3872 8414
  • 0427 137 022

Renee Smith

  • 07 3872 8652
  • 0409 573 193

Kirsty Clinton

  • 07 3872 8934
  • 0447 196 258

Anna Hilton

  • 07 3872 8641
  • 0438 987 158

Clare Gavin

  • 07 3872 8683
  • 0427 261 932

Mike Sopinski 

(RACQ Insurance only)

  • 07 3872 8914
  • 0427 366 642

Enquire online

Administration

13 1905
+61 (0)7 3845 4851

  • General administration
  • Marketing
  • Sponsorship
  • Community events
  • Corporate events

Enquire online

Hearing impaired service:
     1800 623 101 (TTY)
     +61 (0)7 3248 2074 (SMS)

Postal Address:
     RACQ
     Att: Operations
     P.O. Box  4
     Springwood , Qld 4127
     Australia

Street Address:
     RACQ
     2649 Logan Rd
     Eight Mile Plains , Qld
     Australia