What is card clash?

Card clash occurs when two or more contactless payment methods are stored in close proximity to each other and the wrong card or device is inadvertently charged at payment. This can most commonly occur through tapping your wallet, purse or mobile phone on a card reader that also stores multiple contactless cards, or by holding your wallet or purse in your hand while paying using your mobile digital wallet.

RACQ Bank advises to take care when making payWave or digital wallet (Google Pay, Apple Pay, Samsung Pay) payments to ensure no other contactless card or digital-wallet-enabled device come near the reader.