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  1. RACQ
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  5. how do i request a replacement card

How do I request a replacement card?

If your card is damaged, lost or stolen, you can order a replacement one quickly and easily online. Simply log in to online banking and follow the prompts to "Request replacement card". We’ll have a new card out to you within 7-10 days. If you’ve lost your card, it's been stolen, or there are unauthorised transactions, make sure you disable or permanently block your card first. This way, no-one will be able to use it while you’re waiting for your new card to arrive.

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In the spirit of reconciliation, RACQ acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.