I have completed my purchase, but I haven't received my ticket/voucher.

Only ticket purchases for Theme Parks & Experiences and Movie Tickets will show in the "Purchases" section. If the ticket/voucher is not showing in the "Purchases" section, they are also emailed to you. Depending on your email settings we recommend checking your Junk/Spam folders. If you still aren't able to locate your ticket/voucher, please contact lifestyle@racq.com.au during business hours or 13 1905.