Can I access emergency assistance payments?

If you are in urgent need of financial assistance due to loss or damage caused by the event, RACQ may pay you an advance amount of your claim, which will be deducted from the final claim settlement amount. If you require an advance settlement, discuss this with your Claims Management Officer (CMO).

We also have tailored disaster relief packages for impacted RACQ Bank members. You can contact RACQ Bank on 13 19 05 to discuss available options.