What is a Cash Settlement Fact Sheet?

We are required to issue a Cash Settlement Fact Sheet (CSFS) to you if we make a cash settlement offer, and there is alternative settlement method in the PDS (e.g., repair, replace, rebuild etc.). The CSFS must be issued to you in writing and you must accept the cash settlement prior to the payment being made. You can provide your acceptance through the digital acceptance portal, by email or verbally by phone.