How do I extend my Travel Insurance policy?
You can extend your policy under certain conditions.
The insurer will extend your cover free of charge if one of the following occurs:.
- your original return is delayed because of the transport provider (bus, plane, train, or ship) you are travelling on, or your luggage or personal items, are delayed; or
- the delay is due to a reason that you could make a claim for under your policy, subject to our written approval.
For other reasons you can apply to extend your International Single-Trip Policy by phoning us on 1300 338 821 or send an email to email@example.com at least 5 days before your original policy was due to end. Extension of cover is subject to the insurer's written approval and you will need to pay any applicable extra premium. If the insurer agrees to extend cover you will be issued with a new certificate of insurance. The period of insurance on your new certificate of insurance, combined with your previous period of insurance, cannot be longer than a combined maximum period of 12 months.