What are the weight restrictions for vehicles covered by Business Roadside, Business Plus Care and Fleet Care?
Complimentary service does not include towing where the length of the nominated vehicle exceeds 5.5m, 2.3m in width, 2.0m in height and/or the vehicle weight exceeds 3.0 tonnes GVM loaded or unloaded. If your vehicle weight is between 3 and 4 tonne, this will attract an additional fee which you will be advised of at time of call-out. This is dependent upon location of breakdown and availability of a suitable tow truck. Any tow for a vehicle that is over 4 tonne is automatically chargeable, you will be advised of the fee at time of call out. If you are a Fleet Care client, this may be placed on account.