When you have a home emergency#, you can count on RACQ Home Rescue to help you quickly book a reputable tradie 24 hours a day, 365 days a year. For a one-off annual fee, you get up to four callouts from a trusted locksmith, plumber, or electrician. Up to the first hour of work on every callout is included in your subscription, so that straightforward make safe or repair jobs are tackled at no extra cost.
Home Rescue covers ten of the most common household emergencies, so that you can take the time, expense, and hassle out of organising unexpected repairs.
You have a blocked toilet, pipe or drain that has stopped the flow of water or is causing overflow or backup to the nearest outlet.
There is a burst pipe which is causing substantial water loss or water damage to your home.
You have noticed water leaking in your walls or ceiling. Please note: If the attending tradesperson can’t safely access the source of the leak, they may need to reattend, or a specialist referral may be required.
Organising your next tradesperson is a breeze with RACQ Home Rescue. Whether you need an electrician, a plumber, or a locksmith, all you need to do is call.
Purchase your yearly subscription online or call 1800 466 334.
Call 1800 466 334 and our service provider’s team will assess and dispatch the right qualified tradesperson for your job. You can expect them to arrive within 4 hours.^
Your tradie will carry commonly used tools, equipment, parts, and materials to make safe and attempt repairs (where possible) within the one-hour service. Some exclusions and limitations apply.
If your trusted tradie can’t fix the issue, they will offer an obligation-free quote for a permanent repair. Where possible, they will also give helpful advice to prevent further damage to your home. Any further repairs agreed to will be arranged between you and our contracted service provider Aizer Trade Services Pty Ltd. RACQ accepts no responsibility for this further work.
Know a trusted tradie will be sent to your home.
Expect help to arrive within four hours of your call.^
Emergencies can happen at any time.
Enjoy the perks of belonging with RACQ.
^ Conditions, limitations, and exclusions apply. Service provided by RACQ's contracted service provider Aizer Trade Services Pty Ltd, QBCC licence 15137712, electrical contractor licence 86177. Available in selected areas only. A 72 hour wait period applies to all new RACQ Home Rescue policies. Where applicable, follow-up work requires a separate contract with Aizer Trade Services Pty Ltd. RACQ accepts no responsibility for this follow-up work. While not guaranteed, RACQ’s Service Provider will endeavour for a licensed tradesperson to arrive within 4 hours.
#An incident, occurring suddenly without warning, that causes immediate damage to your property or prevents you from accessing your property or critical amenities.
~~ Terms and conditions apply to all offers. View the individual offer for full details. Offer is subject to availability and may be withdrawn at any time without notice.