RACQ Home Rescue terms & conditions

Please note that RACQ Home Assistance service may be delayed or impeded due to current heavy demand, road closures, congestion, or other effects from the recent severe weather.

Things you need to know about RACQ Home Rescue

We encourage you to read the terms and conditions for RACQ Home Rescue. If you have any other questions please call 1800 466 334 or drop into one of our stores.

RACQ Home Rescue brochure (1 MB PDF)

RACQ Home Rescue terms and conditions (2 MB PDF)

Home Quick Fix terms and conditions

While you're here

Things to note

^ Conditions, limitations, and exclusions apply. Service provided by RACQ's contracted service provider Aizer Trade Services Pty Ltd, QBCC licence 15137712, electrical contractor licence 86177. Available in selected areas only. Where applicable, follow-up work requires a separate contract with Aizer Trade Services Pty Ltd. RACQ accepts no responsibility for this follow-up work. While not guaranteed, RACQ’s Service Provider will endeavour for a licensed tradesperson to arrive within 4 hours.