Value for money

RACQ Bank receives five 5-Star ratings from Canstar for delivering value home loans in 2019.

RACQ Bank has been awarded 5-Star ratings from Canstar, Australia’s biggest financial comparison site, for delivering value home loans to its members.

The awards were released last month in Canstar’s 2019 Home Loan Star Ratings research which highlight the top providers offering outstanding value in terms of price and features to their customers.

Canstar awarded 26 home loan lenders with an overall 5-Star Rating.

RACQ General Manager Sales and Distribution Bank James Gentle said it didn’t surprise him that the Big Four banks weren’t listed.

“In light of the findings from the Royal Commission, which were centred around the distrust and misconduct of some in the industry, it’s easy to understand why Australians are looking for alternatives to the Big Four and customer owned and mutual banks like RACQ Bank are providing this,” Mr Gentle said.

“Buying property is a balance between your head and your heart.

“Queenslanders are looking for more than just a home loan, they are looking for finance partner they can trust and that’s where we come in.

“We want members to experience that same ‘yellow truck feeling’ they feel with our Roadside and Insurance teams.”

RACQ Bank CEO Michelle Bagnall said being awarded five 5-Star Ratings by Canstar for RACQ’s home products shows it's possible to put people before profits and still deliver great value products.

“I don't make any secret of the fact that I'm excited about what RACQ Bank can do for Queenslanders,” Ms Bagnall said.

“We're different from other banks because we are RACQ.  It's helping our members get ahead and reach their financial goals and dreams that matters most to us, not profit margins.”

RACQ Bank was awarded:

  • 5-Stars for Outstanding Value – Home Lender
  • 5-Stars for Outstanding Value – Fixed Home Lender
  • 5-Stars for Outstanding Value – Investment Home Lender
  • 5-Stars for Outstanding Value – Investment Variable Home Lender
  • 5-Stars for Outstanding Value – Investment Fixed Home Lender.


Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, before deciding.

The information in this article has been prepared for general information purposes only and not as specific advice to any particular person. Any advice contained in the document is general advice and does not take into account any person’s particular investment objectives, financial situation or needs. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives, financial situations and needs.