We are so confident you are getting a great deal on your car and personal loan we are offering a 21 day ‘Loan Satisfaction Guarantee’. 

Take out a loan with RACQ and if you are not completely satisfied with the loan, you can repay the amount borrowed within 21 days and we will cancel your loan without penalty. This means any interest and fees will be refunded or waived.

The RACQ Loan Satisfaction Guarantee Terms and Conditions:

If you are not completely satisfied with your RACQ car and personal loan, you can return the full loan amount and, if the loan is paid out and finalised within 21 days from the date the loan was funded, RACQ will:

  • waive all application fees and any interest charged;
  • waive the early termination fee (ETF); and
  • cancel any Consumer Credit Insurance or Shortfall Insurance policy taken out and return all premiums to the loan, product coverage will cease.

The Satisfaction Guarantee is not available in conjunction with commercial products, leases or loans introduced by Brokers/Dealers.

RACQ Loans are provided by R.A.C.V. Finance Ltd ABN 82 004 292 291 Australian credit licence 391488 and are subject to R.A.C.V. Finance lending criteria. RACQ Operations Pty Ltd ABN 80 009 663 414 credit representative number 364451 is an authorised representative of R.A.C.V. Finance Ltd Australian credit licence 391 488

Member testimonials

RACQ went above and beyond to help me out. I don't often experience such great service anymore but they were truly wonderful.

Debbie, Peregian Springs

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