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Why request Roadside Assistance online?

If you need roadside assistance now, avoid waiting on the phone and take some of the stress out of a car breakdown with RACQ’s online Roadside Assistance call-out service - we’ll get you moving again fast. Save time by requesting Roadside Assistance instantly in three simple steps:

1. Tell us your problem by selecting an option from the list
2. RACQ website will automatically detect your location if your mobile device settings are switched on otherwise you can enter this manually
3. Enter your RACQ membership number or log into your RACQ online account

Not only is it easy to request a patrol online but you’ll also benefit from:

  • 24/7 assistance Australia wide
  • Ability to track your patrol using RACQ’s Roadside Assistance app (you’ll receive a link via text message)

To request Roadside online you will need your RACQ membership number or an RACQ online account. If you do not have this information at hand, please call us on 13 1111.

Request Roadside now

call us Call us on 13 1111 if you are in a critical situation where: 1. a person or animal is locked in your car, or 2. your car is in a dangerous location.

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Don’t have Roadside Assistance?

Get the peace of mind that comes from being covered by Queensland’s largest Roadside fleet. Call 13 1905 to join now or view your options online.

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Batteries, tyres and more

You can trust RACQ with your batteries, tyres and a variety of other car services and products.

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Puma Energy fuel

Members save 4c per litre at participating Puma locations Australia wide.**

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*Puma Energy Fuel: Conditions apply. See racq.com/puma for details. The discount is limited to 120 litres per member, per day. Discount is available at participating Puma Energy (excluding unmanned sites), Matilda and Choice stations in Queensland.