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First steps when your keys are locked in the car

Locking your car keys in your car is a common mishap that many of us will face. While most of the time it’s just annoying, there are a few things you can do to ease stress and reduce injury. 
Follow these first steps when you’re locked out of your car:

  1. Try all car doors, windows and the boot for an entry
  2. Find a spare key or ask a friend/family member for their key
  3. Call Roadside Assistance on 13 1111

RACQ Roadside Assistance offers a lockout service in all our roadside packages. Give us a call and a patrol will open your car, retrieve your keys and can arrange a locksmith if your keys or locks are damaged.    

Whenever you’re locked out avoid breaking your car windows, unless you’re in an emergency.

What to do if a child or pet is locked in your car

It’s considered an emergency when a child or pet is locked inside the car. Follow the steps below to avoid injury or illness to the occupant:

  1. Call Roadside Assistance rescue immediately on 13 1111
  2. If your child is distressed call 000 and ask for an ambulance. 

Stay safe

If you’re on the side of the road and your keys are locked in the car, stand well away from the road and wait for help. Avoid hailing other cars if they’re travelling quickly. Distracting other drivers could result in a collision. Your best option is to call Roadside Assistance or a friend or family member who has a copy of your car key.

Avoid getting locked out again 

  1. Make two spare keys and keep one at home and one at your work. Keep a spare key at the most regular places you drive to and from.
  2. Stop children playing with your keys both inside and outside the car.
  3. Take your keys with you when you leave your car as some cars have an auto-lock function.
  4. Regularly replace the battery in your electronic key.
  5. Get Roadside Assistance before you need it. 

You’ll save on call-out fees and have peace of mind for other breakdowns too.