Employee benefits

What we offer you

There are so many reasons why you should consider joining the RACQ team! Each of the unique roles we provide throughout Queensland comes with employee benefits designed to enrich your work life, your home, and the community you live in. On this page, you’ll learn about all the benefits of working for RACQ.

Financial benefits and discounts

Free Roadside Assistance
All employees receive free RACQ Roadside membership when they commence employment which is renewed annually.
Employee discounts
Enjoy savings across a range of RACQ and affiliate offerings, including:
- RACQ Bank, solar, roadside assistance, and insurance products
- Vehicle servicing, inspections, batteries, windscreen replacements, and tinting
- External retail and travel partner products
Superannuation
Members of the RACQ Superannuation Plan can access benefits and discounts provided by AustralianSuper.
Salary sacrifice
RACQ employees have the option to make pre-tax payments towards a vehicle or voluntary superannuation contributions.

Wellbeing

Health
We don’t just talk about wellbeing – we give our employees options and opportunities to actively improve their health, including:
- On-site and virtual health hubs packed with resources to get you feeling great
- Discounts and benefits including subsidised corporate massages, flu vaccinations, skin checks and the QUIT smoking program
- Access to a comprehensive health and wellbeing program, wellness rooms and activities such as, fitness challenges, group fitness and step challenges all at subsidised prices
- Corporate Health offer with external provider
Flexibility
weFLEX is our commitment to providing a flexible work environment that empowers our people at work and at home, to bring out the best in all of us. weFLEX means much more than just accommodating an individual’s needs – it’s about redesigning our work as a team, to maximise our wellbeing and performance.
Leave
At RACQ, we offer our employees:
- Paid parental leave (including surrogacy and adoption): Access 13 weeks paid leave to primary caregivers and 26 weeks of superannuation. Non-primary caregivers can also access 3 weeks of paid leave.
- Purchased leave: Eligible employees can buy up to an additional 4 weeks of annual leave each year.
- Personal leave: 12 days of personal leave per year after the first 2 years of service, rather than the usual 10. One of those days can be used for any wellbeing purpose each year.
- Paid community leave: Eligible employees can take 1 day of paid community leave per year to work with local charities.
- Cultural observance leave: Access up to 5 unpaid days per year for ceremonial and cultural purposes.
- Substitution of public holidays for cultural/religious reasons: Request to substitute a public holiday with an alternate day of cultural or religious significance (subject to operational requirements).
- Gender affirmation leave: One week of paid leave and up to 12 months unpaid leave to support an employee undertaking gender transition.

Support

Employee Assistance Program
We provide a free and confidential Employee Assistance Program (EAP) through an independent organisation that gives our employees and their family members 24/7 access to specialist counsellors who can offer support.
Domestic and family violence workplace support
Your wellbeing is important to us – both here and in your life outside of work. RACQ is committed to supporting employees who are affected by domestic and family violence. We provide up to 10 days paid leave per year where needed and a number of our people are trained as peer volunteer contacts.

Community

Volunteering
At RACQ, we enable you to make a positive difference to our members’ lives by giving you one community leave day each year. We have a range of charity partners you and your team can reach out to, or you’re invited to find your own not-for-profit charity to support.
Community events
Employees can participate in various events RACQ is involved in, including MotorFest, Ekka, and RACQ Foundation projects.
Diversity and inclusion
We’re committed to making sure you feel like you belong at RACQ and that our workforce is truly representative of the Queensland community. Our culture fosters diversity and inclusion across every aspect of our business. We provide growth and development opportunities for all our people to help them reach their full potential. Our Inclusion@RACQ committee supports initiatives and drives programs that deliver meaningful change. You can also participate in employee resource groups that focus on diversity and inclusion.

Development and recognition

Developing you
We support our employees’ continued development by offering:
- In-house education: Our learning and development team delivers face-to-face and digital training programs
- RACQ Leadership: Our leaders are given learning and development experiences that equip them with the skills needed to provide a unified employee experience and broaden their leadership capability
Recognising you
We believe in recognising our employees for the outstanding work they do:
- Bravo Program: A platform for employees to recognise their peers, sign and send celebration cards and nominate their colleagues for awards. The platform also gives employees the opportunity to earn points for the great work they do. These points can be redeemed for gift vouchers, products or for experiences like hot-air ballooning, cooking classes and more.
- Performance incentives: Incentives that recognise and reward an employee’s performance and personal contribution to the success of achieving RACQ’s business objectives (subject to eligibility).
- Referral incentives: Rewards for employees who successfully refer suitable and talented job applicants via the RACQ Recommend a Friend Program.