Changes to RACQ Bank's cheque services

We're here to help members transition with secure and simple-to-use alternatives. 

Bank Cheques and Members Personal Cheques FAQs

Foreign Cheque FAQs

Things to note

Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.

Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.

You can only create a PayID within mobile or internet banking by linking it to an eligible account. Not available on some accounts. Please read the Mobile and Internet Banking Terms and Conditions for more information.

RACQ Bank has entered into contractual arrangements with Convera Australia Pty Ltd (ACN 150 129 749 AFSL 404092 formerly known as Western Union Business Solutions (Australia) Pty Ltd), to assist it with processing foreign currency cheques and in fulfilling certain foreign exchange and payment services. The relationship relating to the services described is solely between you and RACQ Bank. Fees and charges may apply, please refer to the terms and conditions issued by RACQ Bank, which will vary depending upon the financial product.

Any advice provided by RACQ Bank is general in nature and does not take into account your personal objectives, financial situation or needs. Convera Australia Pty Ltd does not give you any advice, general, personal or otherwise. This communication has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made in this communication. 

1Payments may be sent via a network of correspondent and/or intermediary banks. In some instances, such banks may charge a small handling fee, which is out of the control of Convera or RACQ.

2Funds are usually received within 2-3 business days, funds will then be allocated to your nominated account. There is no delivery period guarantee. Some currencies may take longer than others to process.