Forms
- Salary switching application form
- ATM cash discrepancy form
- Card access order
- Certified identification form
- Foreign bank telegraphic transfer
- Local Telegraphic Transfer Request SWIFT
Documents
Interest rates schedules
Fees and charges
Credit documents
- Credit Guide (credit provider)
- Notice of Variation to General Terms and Conditions - Personal Loans and Overdraft Facilities effective 12 August 2025
- General Terms and Conditions - Personal Loans and Overdraft Facilities effective 12 August 2025
- Notice of Variation of General Terms and Conditions - Secured Mortgages effective 12 August 2025
- General Terms and Conditions - Secured Mortgages effective 12 August 2025
Terms and Conditions
- Notice of Variation to RACQ Bank Terms and Conditions effective 22 August 2025
- RACQ Bank Terms and Conditions effective 22 August 2025
- Notice of Variation to RACQ Bank Terms and Conditions effective 21 April 2025 to 21 August 2025
- RACQ Bank Terms and Conditions effective 21 April 2025 to 21 August 2025
- Notice of Variation to RACQ Bank Mobile and Internet Banking Terms and Conditions effective 22 August 2025
- RACQ Bank Mobile and Internet Banking Terms and Conditions effective 22 August 2025
- Notice of Variation to RACQ Bank Mobile and Internet Banking Terms and Conditions effective 9 November 2023 to 21 August 2025
- RACQ Bank Mobile and Internet Banking Terms and Conditions effective 9 November 2023 to 21 August 2025
Legal & corporate
Target Market Determination
Target Market Determination (TMD) describes the class of customer a particular product might be suitable for based on their likely needs, objectives and financial situation.
TMDs also sets out who can distribute RACQ Bank products, the conditions they distribute our products under, and situations when we may need to review our products.
Contact us
Need help or would like to know more? RACQ Bank offers many convenient ways for you to get in touch with us.
Things to note
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.
RACQ Bank subscribes to the Customer Owned Banking Code of Practice which establishes higher standards than the law requires. The Code reflects modern consumer expectations and developments in approaches to issues such as consumer vulnerability, guarantors, and supporting customers through financial hardship. Please read our Customer Owned Banking Code of Practice page for more information.