RACQ Ultimate is our most comprehensive motoring assistance product. 

RACQ Ultimate is ideal for those travelling with caravans, trailers, planning a road trip or frequently travelling longer distances from home.

Features and benefits 

RACQ Ultimate provides up to $7000 p.a. in assistance and benefits following a breakdown. If you’re towing a caravan or trailer, you’ll have complete peace of mind as RACQ Ultimate benefits also provide for the recovery of  your caravan and trailer.  With RACQ Ultimate any driver of your nominated vehicle is covered, plus you get roadside assistance in any eligible vehicle you drive. 


RACQ Ultimate provides the ultimate in assistance for you, your caravan/trailer  and other drivers of your nominated vehicle including:
  • 24 hour roadside assistance attendance up to 200km.
  • Free towing up to 100km in any direction, or 200km to the attending contractor’s premises or intermediate location en route.
  • Fuel if you accidentally run out up to $100 pa.
  • Free windscreen chip or crack repair up to $80 pa.
  • Taxi fare after towing up to $150 pa.
  • Rental vehicle after towing up to 3 days up to $330 pa.
  • Emergency locksmith assistance up to $300 pa.
  • Assistance for your caravan and trailer.
  • The choice of either accommodation, vehicle recovery, caravan/trailer recovery, car hire or alternative transport for you and your passengers if you breakdown more than 100km from home and RACQ estimates repairs will take longer than 24 hours. 

If you’d like to know more and for terms and conditions, view the RACQ Ultimate Roadside Assistance brochure (PDF 1.01MB).

With RACQ Ultimate you also become an RACQ member giving you access to savings at over 1200 partner locations, up to 45% off movie tickets, discounts on insurance and 24 hour travel assistance with Aussie Assist.

24-hr roadside assistanceUp to 200km
Towing
(after a breakdown)
100km in any direction or up to 200km to the attending RACQ Contractor’s premises or an immediate location en route
Caravan/trailer towing
100km in any direction or up to 200km to the attending RACQ Contractor’s premises
Special towing
(after a breakdown)
RACQ arranges and pays up to $250 pa.
Taxi
(after towing)
RACQ arranges and pays up to $150 pa. (+ second taxi entitlement)
Legal representationRACQ assists and pays up to $300 pa.
Emergency fuelRACQ arranges and pays up to $100 pa.
GuidesFree editions
Emergency locksmith assistanceRACQ arranges and pays up to $300 pa.
Rental vehicle after towingRACQ arranges and pays for up to 3 days/$110 per day up to $330 pa.
Windscreen chip or crack repair
(nominated vehicle only)
RACQ arranges and pays (1 front windscreen chip or crack repair pa. up to $80.)
Accident and theftRACQ arranges and pays (Taxi or rental vehicle benefits apply.)
Caravan assistanceRACQ arranges and pays (Accommodation and recovery benefits apply.)
EntitlementsChoose one of the benefits below:
AccommodationRACQ arranges and pays up to 12 nights/$200 per night
Rental carRACQ arranges and pays up to 12 days/$110 per day
Rental trailerRACQ arranges and pays for up to 2 days/$330 pa.
Alternative passenger transportRACQ arranges and pays for driver and up to 5 people
Vehicle recoveryRACQ arranges and pays
Urgent spare partsDriver pays RACQ arranges
Accident and theft assistanceRACQ arranges and pays
Caravan assistanceRACQ arranges and pays (Accommodation and recovery benefits apply.)
Price$259 pa.

Get Roadside Assistance before you break down

If you purchase roadside assistance at the time of breakdown or when immediate assistance is required, a $98 immediate service charge will be applicable in addition to the product annual fee. 

A 72 hour waiting period also applies to the extended benefits of Plus Care, Ultra Care and RACQ Ultimate – this cannot be waived upon payment of the immediate service charge.

Get RACQ Ultimate 
Vehicle weight, height and length limits apply  For further details refer to the Important Information section below.

Also check out:

Loyalty Benefits

Loyalty discounts are applicable to members with RACQ Roadside, Roadside Extra, Plus Care, Ultra Care and RACQ Ultimate.  These discounts are not applicable to members with RACQ Business Roadside and Business Plus Care.

Waiting Period

  • There is a 24-hour waiting period for RACQ Roadside Assistance following the processing and approval of RACQ applications.
  • There is a 72-hour waiting period for Plus Care, Ultra Care and RACQ Ultimate benefits following the processing and approval of RACQ applications for these options.
  • Benefits do not apply to any incident occurring within these waiting periods.
  • Please allow up to 4 weeks for delivery of your product pack following approval of your application.

Vehicle Weight Limits

Limited Services apply for vehicles where the weight of the Nominated Vehicle exceeds 3.0 tonnes GVM loaded or unloaded and/or where the length exceeds 5.5 metres (18 feet) in length and 2.3 metres (7.5 feet) in width or 2.0 metres in height.  Services are limited as follows:

• No towing entitlement. RACQ will endeavour to arrange towing subject to availability of a tow truck, this will be at the members expense.  
• Batteries cannot be serviced or fitted to motor homes where there is limited access to the battery or substantial removal of vehicle panels is required
• Jump starts may be provided, up to 24-volt boost start only, providing only one battery is unserviceable
• Lockout assistance may be limited for some light commercial vehicles
• Wheel changing assistance may be provided if the vehicle’s jack and wheel nut spanner are provided. Where the weight of the wheel and tyre assembly is beyond the safe lifting capacity of a single person, a service fee for additional assistance may be charged.

Note:  The decision as to whether services can be provided will be at the discretion of the RACQ consultant or the attending RACQ representative.

More Information