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When you become a member with RACQ and take out, renew, extend or vary your insurance policy, it is important that you understand you are answering our questions for yourself and anyone else whom you want to be covered by the policy.
You should always give us complete and honest answers to all the questions we ask you, by answering questions about yourself and other named policy holders to the best of your knowledge.
If you breach your duty to us, we may be entitled to refuse to pay your claim, reduce the amount payable for a claim or cancel your policy. If your breach is fraudulent, we can also cancel the policy from the beginning.
The Product Disclosure Statement (PDS) outlines what you are covered for under your policy with us. Download our PDS, any applicable Supplementary PDS, Key Facts Sheet and Target Market Determination. Please read them, including the exclusions to ensure you are aware of any limitations to the policy.
If you do not understand your responsibilities, please contact us on 13 1905.
By proceeding you agree that you have read and understood what you should tell us under these General conditions.
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Owner occupied - you own the home or have a mortgage on the property and may also reside in the home without any tenants.
Landlord - you rent your property out to tenants.
Renter - you rent the property from a landlord.
An exclusion for ‘Disease’ applies to all household insurance policies. Please read the PDS, any applicable SPDS and KFS to ensure you are aware of what you are covered for and any changes.
House - a typical home that does not share any walls with neighbouring buildings Duplex - a building that contains two units or townhouses that share at least one common wall Townhouse - a building designed as part of a block of houses on the same block of land that contains two units that share at least one common wall Unit - a block of units which has individual titles for each unit Flats- a building, owned by a single person or entity, that is divided into a number of self-contained areas
Please see the PDS, any applicable SPDS and KFS for more information.
What's the address of the property you want to insure?
99 Regent Crescent, KENMORE HILLS QLD 4069
Suite 1, Level 3 300 Queen Street, BRISBANE CITY QLD 4000
Q1, Unit 945 9 Hamilton Avenue, SURFERS PARADISE QLD 4217
You are an RACQ member if you have any of the following:
Excludes RACQ CTP Insurance and Travel.
Loyalty discounts are available to members with RACQ Roadside Assistance (excludes Business Roadside Assistance). Please visit RACQ Loyalty Discounts | RACQ to learn more about discount eligibility.
Your membership level is based on how many years of continuous membership you have and is represented by the colour of your membership card. To view your digital membership card, please log in to My RACQ.
Policyholders are eligible for a multi-policy discount if they already have two or more of the following policies with RACQ:
You may be eligible for a combined discount if you combine your Home and Contents Insurance for the same owner-occupied property. You can do this by contacting us on 13 1905.
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