These documents all play a role in explaining how the insurance policy would work for you.
A Product Disclosure Statement (PDS) tells you what you are and are not covered for under a specific policy. It highlights things such as insured events, claim limits, exclusions, discounts, benefits and information on how our claims process works. It forms part of the issuing documents you receive when you purchase a policy.
A Supplementary Product Disclosure Statement (SPDS) is used to advise you of any changes to the terms and conditions of the PDS. You must read this in conjunction with the PDS.
A Target Market Determination (TMD) explains who the specific insurance may be suitable for, as well as aspects of the policy which may make the insurance unsuitable for some customers.
A Key Facts Sheet (KFS) sets out key information about a Household Insurance policy. The information in here will be consistent in other Insurer fact sheets, in order to make it easier for you to compare policies.
As of 1st November 2022, we will no longer be selling new RACQ Body Corporate Insurance.
Information on cover for residential body corporate and strata plans.
From 5:00pm AEST 27 July 2023, our partnership with AIA Australia Limited is ending. From 5:00pm AEST 27 April 2023, we will no longer be selling RACQ Life and Income Protection Insurance policies.
Information for RACQ's Life and Income Protection Insurance including benefits, additional cover options and limitations.
Information for Travel Insurance including benefits, additional cover options and limitations.
The Product Design and Distribution Policy is to assist in providing a guidance on the development and distribution of our insurance products for the appropriate target markets. It provides an outline on the steps taken in developing target market determinations, steps involved in developing insurance products and an indicative checklist to be addressed for distributing these products.
A Target Market Determination is a document which describes the intended class of customers the product is appropriate for (target market), and outlines ways the product can be distributed to customers. It also describes the circumstances where the Target Market Determination may need to be reviewed.
Need help or would like to know more? RACQ offers many convenient ways for you to get in touch with us.