RACQ Insurance disclosure documents
These documents are current at the time you visit our site. To find the right document for you, please note the start date for all applicable documents.
If you have an existing policy, please check the start date of your policy period to determine which version applies to you. If you are unsure of your existing policy period, you can view a summary of your policy details in My RACQ.
To request a PDS or document not listed here, please call us on 13 1905 or visit an RACQ store. We can also clarify any questions you have about the information on this page.
What is each document for?
These documents explain how the insurance policy applies to you.
- A Product Disclosure Statement (PDS) tells you what you are and are not covered for under a specific policy. It highlights things such as insured events, claim limits, exclusions, discounts, benefits and information on how our claims process works. It forms part of the issuing documents you receive when you purchase a policy.
- A Supplementary Product Disclosure Statement (SPDS) is used to advise you of any changes to the terms and conditions of the PDS. You must read this in conjunction with the PDS.
- A Target Market Determination (TMD) explains who the specific insurance may be suitable for, as well as aspects of the policy which may make the insurance unsuitable for some customers.
- A Key Facts Sheet (KFS) sets out key information about a Household Insurance policy. The information in here will be consistent in other Insurer fact sheets, in order to make it easier for you to compare policies.
Download documents
-
Our Motor Vehicle documents include information for Comprehensive, Third Party Liability, and Fire, Theft and Third Party Liability Insurance policies.
You will also receive this PDS if you buy:
- Motorcycle Insurance
- Golf Buggy Insurance
- Mobility Aid Insurance
- some Fleet Insurance policies.
Current motor vehicle documents
RACQ Motor Vehicle Insurance PDS
for renewals and new policies with a start date from 21 September 2021
RACQ Motor Vehicle Insurance SPDS
for renewals and new policies with a start date from 18 December 2023
RACQ Motor Vehicle Insurance SPDS
for renewals and new policies with a start date from 29 May 2023 to 17 December 2023
RACQ Motor Vehicle Insurance TMD
for renewals and new policies with a start date from 3 November 2023
Past motor vehicle documents
RACQ Motor Vehicle Insurance PDS
for renewals and new policies with a start date from 29 March 2021 to 20 September 2021
RACQ Motor Vehicle Insurance PDS
for renewals and new policies with a start date from 1 March 2017 to 28 March 2021
RACQ Motor Vehicle Insurance SPDS
for renewals and new policies with a start date from 15 August 2022 to 28 May 2023
RACQ Motor Vehicle Insurance SPDS
for renewals and new policies with a start date from 8 March 2022 to 14 August 2022
RACQ Motor Vehicle Insurance TMD
for renewals and new policies with a start date from 6 October 2022 to 2 November 2023
RACQ Motor Vehicle Insurance TMD
for renewals and new policies with a start date from 1 August 2021 to 5 October 2022
RACQ Motor Vehicle Insurance TMD
for renewals and new policies with a start date from 29 March 2021 to 31 July 2021
-
These documents are for Home Building and Contents Insurance. You also receive this PDS when you purchase renters or landlords' insurance.
Current household documents
RACQ Household Insurance PDS
for renewals and new policies with a start date from 15 August 2022
RACQ Household Insurance SPDS
for renewals and new policies with a start date from 18 December 2023
RACQ Household Insurance SPDS
for renewals and new policies with a start date from 1 November 2023 to 17 December 2023
RACQ Household Insurance TMD
for renewals and new policies with a start date from 6 October 2022
RACQ Contents Key Facts Sheet
for renewals and new policies with a start date from 11 April 2022
RACQ Building Key Facts Sheet
for renewals and new policies with a start date from 11 April 2022
Past household documents
RACQ Household Insurance PDS
for renewals and new policies with a start date from 21 September 2021 to 14 August 2022
RACQ Household Insurance PDS
for renewals and new policies with a start date from 29 March 2021 to 20 September 2021
RACQ Household Insurance SPDS
for renewals and new policies with a start date from 29 May 2023 to 31 October 2023
RACQ Household Insurance SPDS
for renewals and new policies with a start date from 8 March 2022 to 14 August 2022
RACQ Household Insurance TMD
for renewals and new policies with a start date from 1 August 2021 to 5 October 2022
RACQ Household Insurance TMD
for renewals and new policies with a start date from 29 March 2021 to 31 July 2021
RACQ Contents Key Facts Sheet
for renewals and new policies with a start date from 29 March 2021 to 10 April 2022
RACQ Building Key Facts Sheet
for renewals and new policies with a start date from 29 March 2021 to 10 April 2022
-
These documents are for Pet Insurance policies. They contain information including optional benefits, inclusions and claim limits.
Current pet documents
RACQ Pet Insurance PDS
for renewals and new policies with a start date from 6 March 2023
RACQ Pet Insurance SPDS
for renewals and new policies with a start date from 18 December 2023
RACQ Pet Insurance SPDS
for renewals and new policies with a start date from 29 May 2023 to 17 December 2023
RACQ Pet Insurance TMD
for renewals and new policies with a start date from 6 March 2023
Past pet documents
RACQ Pet Insurance PDS
for renewals and new policies with a start date from 21 September 2021 to 5 March 2023
RACQ Pet Insurance PDS
for renewals and new policies with a start date from 29 March 2021 to 20 September 2021
RACQ Pet Insurance SPDS
for renewals and new policies with a start date from 15 August 2022 to 28 May 2023
RACQ Pet Insurance SPDS
for renewals and new policies with a start date from 8 March 2022 to 14 August 2022
RACQ Pet Insurance TMD
for renewals and new policies with a start date from 6 October 2022 to 5 March 2023
RACQ Pet Insurance TMD
for renewals and new policies with a start date from 1 August 2021 to 5 October 2022
-
These documents are for Travel Insurance policies. They contain information including the Combined Financial Services Guide and Product Disclosure Statement (including policy wording).
To request a copy of your Certificate of Insurance please call us on 1300 338 821 or email racqsales@tmnfatravelinsurance.com.au
Current travel documents
RACQ Travel Insurance PDS
Effective 23 August 2024
RACQ Domestic, International and Annual Multi Trip TMD
Effective 23 August 2024
-
These documents are for Comprehensive and Third Party Liability insurance policies.
Current boat documents
RACQ Boat Insurance PDS
for renewals and new policies with a start date from 21 September 2021
RACQ Boat Insurance SPDS
for renewals and new policies with a start date from 18 December 2023
RACQ Boat Insurance SPDS
for renewals and new policies with a start date from 29 May 2023 to 17 December 2023
RACQ Boat Insurance TMD
for renewals and new policies with a start date from 6 October 2022
Past boat documents
RACQ Boat Insurance PDS
for renewals and new policies with a start date from 29 March 2021 to 20 September 2021
RACQ Boat Insurance PDS
for renewals and new policies with a start date from 1 March 2017 to 28 March 2021
RACQ Boat Insurance SPDS
for renewals and new policies with a start date from 15 August 2022 to 28 May 2023
RACQ Boat Insurance SPDS
for renewals and new policies with a start date from 8 March 2022 to 14 August 2022
RACQ Boat Insurance TMD
for renewals and new policies with a start date from 1 August 2021 to 5 October 2022
RACQ Boat Insurance TMD
for renewals and new policies with a start date from 29 March 2021 to 31 July 2021
-
These documents are for Comprehensive insurance policies.
Current caravan and trailer documents
RACQ Caravan Insurance PDS
for renewals and new policies with a start date from 21 September 2021
RACQ Caravan Insurance SPDS
for renewals and new policies with a start date from 18 December 2023
RACQ Caravan Insurance SPDS
for renewals and new policies with a start date from 29 May 2023 to 17 December 2023
RACQ Caravan Insurance TMD
for renewals and new policies with a start date from 6 October 2022
Past caravan and trailer documents
RACQ Caravan Insurance PDS
for renewals and new policies with a start date from 29 March 2021 to 20 September 2021
RACQ Caravan Insurance PDS
for renewals and new policies with a start date from 1 March 2017 to 28 March 2021
RACQ Caravan Insurance SPDS
for renewals and new policies with a start date from 15 August 2022 to 28 May 2023
RACQ Caravan Insurance SPDS
for renewals and new policies with a start date from 8 March 2022 to 14 August 2022
RACQ Caravan Insurance TMD
for renewals and new policies with a start date from 1 August 2021 to 5 October 2022
RACQ Caravan Insurance TMD
for renewals and new policies with a start date from 29 March 2021 to 31 July 2021
Contact us
Need help or would like to know more? RACQ offers many convenient ways for you to get in touch with us.