Need help now?

I have RACQ Roadside Assistance

Use our roadside app or request help online. If you have RACQ Everyday Lite, call 13 1111 for help.

Get help now

I’m a new customer

Buy roadside from $116. Additional join on road fee applies ($140 non-members, $60 members).

Call 13 1905

What to do after you call RACQ or book online

  • icon-step-1
    Move your car away from traffic
    If you can get your car moving, find a breakdown bay to park in or move your vehicle as far to the left side of the road as you can. 
  • icon-step-2
    Make sure you’re in a safe position
    If you’re staying in your car, keep your seatbelt on. If you’re outside the car, keep away from the road and always stay behind the roadside barrier.
  • icon-step-3
    Turn on your lights
    Let other motorists know that you’re experiencing a breakdown by turning on your hazard and parking lights.
  • icon-step-4
    Don’t try to fix your vehicle
    Help is on the way. Sit tight and wait for an RACQ patrol or tow truck to arrive. We know how to conduct fast, safe repairs.

While you're here

woman holding a child next to broken down car
What to do when you break down
Roadside patrol helping young man
What to do if you lock your keys in your car
family inside car
Tips to avoid a car breakdown

Things to note

Terms, conditions and exclusions apply, for full details read the Roadside Terms and Conditions.

Prices valid from 30 March 2023.

RACQ Operations collect, process, use and disclose information about RACQ members in accordance with our Privacy Policy and Credit Information Management Policy.