You’re at the centre of everything we do, so when the unexpected happens to your home or belongings, we’re ready to help you claim.
To learn how to get back on top of things at your house, simply follow the steps below.
Read through your policy documents to understand what you’re covered for:
To help us process your claim as quickly as we can, it will help if you have the following on hand:
There are three different ways you can submit your claim - choose the method that best suits you:
Lodge your claim in a few minutes, anytime you choose
Can't finish the form? Don't worry you can save your claim and resume it later.
If you need assistance or extra guidance our staff can talk to you through the process.
Call 13 7202
Our staff can submit the claim on your behalf when you visit a RACQ store.
Here is what to expect next:
Insurance products (excluding Travel Insurance and the Life and Income Protection Insurance suite of products) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the PDS and any applicable Supplementary PDS plus any relevant Key Facts Sheet before making a purchase decision on this product. You can also access our Target Market Determinations on this website.