Viewpoint: The President's perspective
You will see when you read our FY26 Annual Report how we have supported our members in meaningful ways by advocating on their behalf for safer roads, supporting our communities, and helping ease cost-of-living pressures.
Improving road safety is and remains a top priority for RACQ and as part of Queensland Road Safety Week recently, we continued to raise awareness of the State’s increasing road trauma through powerful community activations and engagement.
More than 69,000 people took part in our education programs helping to build safer driving habits on our roads, including the introduction of ‘The Coaching Lane: The Learner Launchpad’, to support parents as they guide the next generation of drivers.
We reduced our roadside assistance prices by about 10% and continued to deliver value through our Member Benefits program with more than $22 million in savings across fuel, groceries and everyday essentials over the past year.
Our team responded to more than 715,000 roadside assistance callouts across Queensland, helping members get back on the road safely when they needed it most.
Our work in the community is equally important. Our people, alongside other volunteers contributed more than 4,000 hours across community projects and initiatives to help strengthen resilience and social connection throughout Queensland.
None of this would have been possible without our members. I am grateful for your ongoing support and the continued trust you place in RACQ.
That support not only enables the work we do across Queensland, it also allows us to continue creating sought-after experiences that bring members closer to their Club.
I recently took the opportunity to attend an event at the Brisbane Entertainment Centre at Boondall and was fortunate to mingle with some members in our VIP Members Suite and spent some time in the RACQ Members Lounge which is accessible to all members.
It was great to enjoy this experience alongside our members, and I’m excited to be hosting an event in our suite later this year. I invite you to enter a competition to come and join me. Keep your eyes open for details so you don’t miss out.
Finally, as a reminder, our 121st AGM will take place on 7 October, and I encourage you to attend in person at our Eight Mile Plains office or join us online.
This year’s meeting will provide members with an update on our performance and strategic priorities and give members the opportunity to have their input on the Club’s advocacy focus in the year ahead. You can vote beforehand or join us at the AGM and discuss your views directly with us.
I hope to see you there.
Leona Murphy OAM, President
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Things to note
The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.
Insurance Products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQI) and arranged by RACQ Distribution Services Pty Ltd (RDS) ABN 35 116 361 650, AFSL 567130 and RDS' authorised representatives (including RACQ Operations Pty Ltd ABN 80 009 663 414, AR No. 234978 (RACQO)). Conditions, limits and exclusions apply.
Any advice provided by RDS and RACQO is general advice only and does not take into account your personal objectives, financial situation or needs and you will need to consider whether the advice is appropriate for you. Read the Product Disclosure Statement (PDS) before making a purchase decision on the product. You can also access our Target Market Determinations on this website.
RDS receives a commission from RACQI for the policies it arranges. RACQO receives fees paid for services it provides to RDS. Further details about remuneration are available on request prior to purchasing.
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.
RACQ Bank subscribes to the Customer Owned Banking Code of Practice which establishes higher standards than the law requires. The Code reflects modern consumer expectations and developments in approaches to issues such as consumer vulnerability, guarantors, and supporting customers through financial hardship. Please read our Customer Owned Banking Code of Practice page for more information.
RACQ Operations Pty Ltd (ABN 80 009 663 414, AR No. 234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803, AR No.432492) (RACQ) are authorised representatives of the RACQ Travel Insurance insurer Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548) (Tokio Marine). Tokio Marine Management (Australasia) Pty Ltd (ABN 69 001 488 455, AR No. 1313066) is an authorised representative of Tokio Marine, and administers RACQ Travel Insurance as the managing agent on behalf of Tokio Marine. Terms, conditions (including eligibility criteria), exclusions, limits and sub-limits apply. Any advice is general advice only, and does not take into account your specific objectives, financial situation or needs. Before you purchase, please consider the Combined Product Disclosure Statement (PDS) / Financial Services Guide (FSG) and Target Market Determinations (TMDs) available at racq.com or on request from RACQ.