Viewpoint: The President's perspective

Clubhouse

The festive season is a wonderful opportunity for Queenslanders to come together and celebrate, yet it’s also a crucial time to remember the importance of staying safe on our roads so everyone can enjoy special moments with loved ones.

President Leona Murphy with 50-year member John Godfrey at the AGM.
Leona Murphy with an RACQ member of more than 50 years, John Godfrey, at the AGM.

The recent surge in road deaths and serious injuries is a sobering reminder that too many families are facing heartache when they should be celebrating with their loved ones.

With 2024 seeing a tragic spike in road deaths, and forecasts predicting a new 16-year high in 2025, it’s never been more urgent to prioritise road safety because everyone deserves to get home safely when using our roads.

That’s why we launched our Get Serious on Road Safety campaign, which is a heartfelt plea and roadmap detailing clear actions that can be taken to make a real difference. Right now, one person dies on Queensland roads every 29 hours, with each death devastating families, workplaces, and communities.

This must stop and we’re calling on the Queensland Government to take real, meaningful steps to make our roads safer for everyone.

It’s clear that reversing this distressing trend will take time and an unwavering commitment.

Our promise to you is simple: we will continue to advocate for road safety reforms to reduce the number of lives lost.

Roadside assistance pledge

When we announced our strategic partnership with IAG last year, one of the commitments we made was to reduce the price of our roadside assistance products.

At this year’s 120th Annual General Meeting (AGM) in October, I was pleased to confirm that we will reduce our member roadside assistance prices by around 10% and the Club is working towards delivering this for our members from January.

This means our 1.2 million roadside assistance members will enjoy the benefit that comes from the price reduction.

Annual General Meeting

At the AGM, it was also a privilege to formally welcome our new directors, Richard Umbers, Liz Savage and Mark Rearick. Read more about our new directors and the specialist skills they bring to the board.

I’d like to extend a special thank you to members who joined us at the meeting. I had the pleasure to meet some of you, and was delighted to hear about your long-standing membership, loyalty and belief in your Club.

As we look to the future, we promise to keep growing, listening to members, and working tirelessly to drive a positive future for all Queenslanders.

Take care and may you and your loved ones stay safe this festive season and beyond.

Leona Murphy, President

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Things to note

The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.

Insurance Products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQI) and arranged by its agent, RACQ Distribution Services Pty Ltd (RDS) ABN 35 116 361 650, AFSL 567130 and RDS' authorised representatives (including RACQ Operations Pty Ltd ABN 80 009 663 414, AR No. 234978 (RACQO). Conditions, limits and exclusions apply. RDS and RACQO are in the RACQ group of companies. One of the companies in the RACQ group of companies has a minority shareholding in RACQI.

RDS and RACQO have not taken your personal objectives, circumstances or needs into account when preparing advice regarding insurance products and you will need to consider whether the advice is appropriate for you. Read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website. RDS receives a commission from RACQI for the policies it arranges. RACQO receives fees paid for services it provides to RDS. Further details about remuneration are available on request prior to purchasing.

Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.

Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.

RACQ Bank subscribes to the Customer Owned Banking Code of Practice which establishes higher standards than the law requires. The Code reflects modern consumer expectations and developments in approaches to issues such as consumer vulnerability, guarantors, and supporting customers through financial hardship. Please read our Customer Owned Banking Code of Practice page for more information.

RACQ Operations Pty Ltd (ABN 80 009 663 414 AR 000234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803 AR 000432492) are acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548). Any advice set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Before purchasing any travel products, please consider the RACQ Travel Insurance Product Disclosure Statement (PDS) and the Target Market Determinations (TMDs) that apply to these products. Whilst the PDS outlines the Terms and Conditions of these products, the TMDs outline the intended class of customers that comprise the target market for these travel products. This will allow you to consider which products best suit your objectives, financial situation and needs and consider the products appropriateness to your personal circumstances. TMDs also outline matters involving the distribution and the review of these products. The PDS, Supplementary PDS and TMDs for each travel product can be found here.