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You can resume your car insurance claim form using the link in the email we've sent you. To make this easy, we've provided a handy list of steps to follow.
To resume your car insurance claim form:
Log in to your email account and look for the email we sent you. The subject line will be 'Your motor insurance claim has been saved - Reference Number XXXXXXX'.
Open the email and click the link.
Enter your surname and date of birth.
Select 'Retrieve claim'.
Please note: You can only use this link within 14 days of saving your claim.