Queensland's weather is getting more extreme
Each year Queensland experiences a range of extreme weather conditions, from floods to fires, cyclones, storms and more. Despite this, many Queenslanders are still not prepared for the worst when it comes knocking.
At RACQ, we pride ourselves on always being there to protect our members when they need us most. But, we want to help you also prevent loss or damage to the things you’ve worked so hard for.
Is your home or property damaged?
- In an emergency call 000 for Police, Ambulance or Fire Brigade.
- To report a powerline down call 000 immediately, Energex (south east Queensland) on 13 19 62 or Ergon Energy (regional Queensland) on 13 16 70. For support during a flood or storm call the SES on 132 500.
- Find out how to make a claim on your RACQ Household Insurance policy or call 13 7202 to speak to our friendly team seven days a week. See contact centre operating hours.
Know your policy
With RACQ Home and Contents and RACQ Comprehensive Car Insurance, know you’re covered for storm, flood, fire, hail and cyclones. It's important to always read your Product Disclosure Statement (PDS), any applicable Supplementary PDS, Additional Information Guide, and Certificate of Insurance. These documents will tell you what events and damage you are covered for, your insured amounts, any limits, conditions and excesses that apply.
Manage your insurance
Things to note
Insurance Products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQI) and arranged by its agent, RACQ Distribution Services Pty Ltd (RDS) ABN 35 116 361 650, AFSL 567130 and RDS' authorised representatives (including RACQ Operations Pty Ltd ABN 80 009 663 414, AR No. 234978 (RACQO). Conditions, limits and exclusions apply. RDS and RACQO are in the RACQ group of companies. One of the companies in the RACQ group of companies has a minority shareholding in RACQI.
RDS and RACQO have not taken your personal objectives, circumstances or needs into account when preparing advice regarding insurance products and you will need to consider whether the advice is appropriate for you. Read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website. RDS receives a commission from RACQI for the policies it arranges. RACQO receives fees paid for services it provides to RDS. Further details about remuneration are available on request prior to purchasing.