Queensland is no stranger to damaging storms, cyclones, heavy rain, and flooding, especially in summer.
We all know we can time our watch to a Queensland summer storm and that our Sunshine State can also bring wild, wet and windy weather. This severe weather season, make sure you’re ready to handle whatever comes our way. Get ready with our top tips for staying safe before, during and after a severe weather event.
If you need to travel during a storm, you can plan ahead and check road conditions for the latest updated closures. To report any road issues such as potholes or cracks, see our road issues reporting options.
While on the road, if you need emergency roadside assistance and already have coverage with us, you can log your request online, or via the RACQ Roadside Assistance app. If your vehicle will need to be towed to a mechanic of your choice, please ensure that they are open and not impacted by severe weather before nominating their address. Our team are on the roads assisting in the clean up and safety efforts, so we appreciate your patience if there are longer than average wait times getting to your location.
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While we live in the Sunshine State, we know it's not always blue skies. Sometimes nature takes its course and rain and storms impact our lives, so we’ve put together some helpful tips on how to prepare for storms and cyclones in Queensland. To protect yourself, make sure you:
You can better protect your home from the damage Queensland’s storms can create. Storm-proof your home at any time of the year by:
From cyclones, floods and summer storms, we've experienced our fair share of natural disasters. Alarmingly, RACQ statistics show half of all Queensland homeowners have done nothing to prepare for the upcoming storm season. So, are you and your family prepared for when disaster strikes next? Take a look at the first RACQ TV episode about being storm prepared. It has a checklist of simple things to do around your home to make sure you're ready for that next storm.
During dangerous storms, large hail can cause irreparable damage to cars. Padded car covers intended to prevent or reduce the damage caused by hail stones are available.
Listen to your local radio station on a smart device or battery powered radio for storm and flood updates. This information will help you work out if the storm has passed or if you need to evacuate. You should always avoid driving, walking, swimming or riding through floodwater. Floodwater could be contaminated with bacteria or disease, or have dangerous currents or broken roadway below. Check the Queensland Government disaster and alerts website
Once a weather event has passed, here’s what you can do to start the recovery process.
Storms, flood, hail and cyclones can cause a lot of damage very quickly, and rebuilding your home can be hard. You can easily make a claim online here or call us on 13 7202 and we’ll help you as much as we can from there. If you have any questions about what you can claim for, call us to discuss your cover on 13 7202.
North Queenslanders may be eligible for RACQ insurance premium discounts if a home they own and/or live in has undergone work to reduce its risk of cyclone damage. To be eligible for a discount of up to 20% on your existing or new RACQ insurance policy specific structural changes to your property need to be completed, such as^:
Call us on 13 1905 to see if you qualify for a cyclone mitigation discount. If you're an existing member you can also complete our online form to check your eligibility. We'll advise you if you're eligible for a discount within two working days.
Insurance products (excluding Travel Insurance and the Life and Income Protection Insurance suite of products) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the PDS and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.
*Excludes pay later option.
^^ Home and contents must be owner-occupied at the same address.
^See Cyclone Mitigation Discount terms and conditions for more information.
The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.