RACQ comes to the rescue of 750,000 Qlders in need

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RACQ has urged Queensland drivers to make a regular car maintenance check a New Year’s resolution, after the Club received more than 750,000 call outs to broken down vehicles in 2020.
RACQ roadside patrol staff
Club spokesperson Lucinda Ross said RACQ’s Roadside Assistance patrols helped 326,000 Queenslanders with battery related issues in the past year and helped more than 65,500 members with a flat tyre.

“Jumping in the car to find you have a flat battery or tyre is frustrating, but luckily our patrols have been able to quickly get hundreds of thousands of stranded drivers back on the road again 93 percent of the time,” Ms Ross said.

“We want to help Queenslanders avoid a breakdown in 2021, so we’re urging motorists to start the new year afresh and commit to a simple monthly maintenance check.

“At the beginning of each month, do a basic check. Make sure your oil and water levels are right and give your tyres a once over. Look for foreign objects in the tyre rubber, make sure the treads are in good condition and the air pressure is correct.

“To dodge a flat battery, don’t leave lights or any vehicle accessories on when the engine is off, and if your car feels sluggish to start, it could be a sign you need to replace the battery.”

Ms Ross also urged drivers to be mindful of where they kept their car keys, after annual statistics revealed over 37,500 people locked themselves out of their vehicle, and RACQ patrols also rescued 1,700 children and pets from locked cars.

“We took more than 100 calls every day from drivers who’d locked themselves out of the car in 2020, so it’s a timely remember to keep your keys safe and in sight,” she said.

“We were also called to rescue on average three children from locked cars every day. Accidental lock-ins often occur when the carer has given the child a set of keys to play with and they’ve hit the ‘lock’ button, so be wary, particularly in summer when temperatures can soar to dangerous levels in minutes.

“Regardless of what happens while you’re out on the road, our Roadside Assistance team is available to help you 24 hours a day, 365 days a year. If you need us, just give us a call on 13 1111 or use the RACQ Roadside Assistance app.”

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The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.