RACQ assists more than 2400 members on roads during deluge


Members urged to stay safe while waiting for help during south-east Queensland flood.

Roadside Assistance trucks with vehicles on the back during 2022 Brisbane flood.

RACQ Roadside Assistance has come to the aid of more than 2400 members impacted by the south-east Queensland deluge since Thursday 24 February.

General Manager Assistance Operations Mark Boswell said the record rainfall and subsequent flooding had seen a huge increase in the number of members requiring assistance.

“The majority of call-outs we’ve received have been for vehicles that won’t start, flat tyres and other electrical faults,” Mr Boswell said.

“A number of these calls are the result of cars not being driven for a number of days or while drivers are driving in the difficult conditions.”

Mr Boswell said the ongoing impacts of the flood had impacted wait times.

“We have received an increase in calls, so the wait time for assistance may be longer than usual,” he said.

“We ask that you have patience as road closures and deviations from normal routes may mean it takes us longer to get to members requiring assistance.”

Mr Boswell said members waiting for assistance should follow safety advice.

“The first thing to do is make sure you’re safe and away from any hazards,” he said.

“Follow the safety alert you hear when calling for Roadside Assistance or on the RACQ app.”

RACQ’s on-road staff have also assisted the Queensland Government and Department of Transport and Main Roads to direct traffic and with road closures.

Members can request roadside assistance online, via the RACQ app or by calling 13 1111.

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The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.