RACQ is committed to providing greater transparency and pricing to customers and members. We have now made it easier to compare your current premium to the previous year.

In this comparison, you may see a number of items in the breakdown including one listed for the Emergency Services Levy.

What is the Emergency Services Levy (ESL)?

The Emergency Services Levy (ESL) is an emergency services insurance contribution scheme that funds the fire and rescue emergency services in New South Wales (NSW). Insurance companies are required to contribute to the budget for these services in NSW each financial year. Insurers may reclaim this amount from their policyholders by charging an ESL in their insurance policy premium.

What is the Emergency Services Levy Insurance Monitor?

The office of the Insurance Monitor was established, in June 2016, as an independent body. Among the functions of that office is to provide information and advice about emergency services levy reform and to monitor the prices for the issue of regulated contracts of insurance. Professor Allan Fels AO and Professor David Cousins AM were appointed by the NSW Government as the Emergency Services Levy Insurance Monitor and Deputy Monitor, respectively on 8 June 2016.

What is the Section 30 order?

An Order requiring insurance companies, and those acting on their behalf, to provide a breakdown of the ESL component of the premium, as well as year on year premium comparisons. These disclosure requirements are being enforced by the ESL Insurance Monitor.

Will the ESL increase insurance premiums?

There is no direct change to policy premiums because of the ESL. However, you may see an increase in the ESL contribution compared to last year.

Does this impact all State and Territories?

No, this is specifically for New South Wales policy holders.

What insurance products are impacted by these changes?

  • Boat
  • Caravan
  • Household
  • Motor Vehicle
  • Body Corporate
  • Unique vehicle

How can I contact the Emergency Services Levy Insurance Monitor?

 Phone 1300 607 723 
 Email  enquiries@eslinsurnacemonitor.nsw.gov.au 
 Website   www.eslinsurancemonitor.nsw.gov.au/