David Carter
Managing Director and Group Chief Executive Officer
B. Com, CPA, F FIN, G.Dip Fin Planning, G.Dip Applied Finance and Investment, GAICD
Joining in March 2020, David leads the Club to deliver long-term, sustainable value to its members. With 30 years’ experience helping guide financial services institutions, including Suncorp Group and ANZ Limited, to success, David has a strong connection to his home state of Queensland. David is a Certified Practicing Accountant and has a Bachelor of Commerce.
David was appointed Managing Director of RACQ Limited, Members Banking Group Limited (RACQ Bank), Club Finance Holdings Limited, RACQ Insurance Limited and Club Insurance Holdings Pty Ltd in 2023.
David is the RACQ representative director of the Australian Automobile Association (AAA), Australian Motoring Services (AMS), LifeFlight Australia Ltd, and Honey Insurance Pty Limited. He is also a director of the Queensland Ballet and Netball Queensland.
MJ Bellotti
Chief Purpose Officer
MBA, GAICD
MJ Bellotti joined RACQ in September 2021 as Group Executive Member and Community before being appointed Chief Purpose Officer in December 2022. With more than 25 years of executive experience, MJ is passionate about driving purpose, delivering excellence, creating value for members and building a sustainable Club that contributes positively to the broader community. Prior to joining RACQ, MJ was the Chief Development Officer at BESIX Watpac and has held senior executive roles across diverse industries including Suncorp, Thiess, Laing O’Rourke, Barclay Mowlem, and James Hardie. Her roles have spanned Marketing, Sales, Corporate Affairs, Sustainability, and Strategy. MJ studied International Marketing at Stanford University, completed an MBA from the University of Queensland and is a graduate member of the Australian Institute of Company Directors. She is an Industry Fellow at the University of Queensland and a director of Circa, one of the world’s leading performance companies. MJ is a former director of the Queensland Symphony Orchestra.
Ailsa Heise
Chief Risk Officer
BBus, FCPA, GAICD
Ailsa commenced in the role of Group Chief Risk Officer in March 2021, having joined the RACQ Group in 2011 as the Financial Controller for RACQ Insurance and moving to the position of General Manager Finance for the RACQ Group in 2014. As Group Chief Risk Officer, Ailsa is responsible for managing RACQ’s second-line risk and compliance functions, corporate fraud, regulatory affairs and complaints management. Ailsa is also an independent member of the RBWH Foundation’s Audit, Finance and Risk Committee. Prior to joining RACQ, Ailsa held multiple management roles in finance and financial policy across the superannuation, public sector and banking industries
Stephen Burton
Chief Financial Officer
B.Comm, FCA
Stephen Burton joined RACQ as Chief Financial Officer in October 2023 taking on responsibility for the Club’s shared services, including Finance and Performance, Procurement, Property, Employee Relations and Corporate Legal, and Company Secretary.
He brings more than 35 years of’ financial services and leadership experience, having previously worked for organisations including Suncorp, Queensland Investment Corporation and professional services organisation KPMG.
A passionate supporter of the not-for-profit sector, Stephen is also a board member of the Royal Brisbane and Women’s Hospital (RBWH) Foundation.
Wendy Parker
Chief Audit Officer
B.Com (Law, Economics), B.Acc, Chartered Accountant CA(SA)
Wendy joined RACQ in September 2022 and was appointed Chief Audit Officer in December. Wendy is a multi-skilled executive with over 25 years’ experience in risk, compliance and audit, having worked at consulting firms Deloitte and EY in various regulatory jurisdictions overseas. She has also worked in various multinational financial institutions including Investec and Nedbank. Wendy also has experience working with mutuals, having worked at Great Southern Bank. She is passionate about people and has established new functions and driven operational excellence in existing functions.
Trent Sayers
Chief Executive Insurance
B.Com (HR), MAICD
As Chief Executive Insurance, Trent is responsible for all aspects of claims management and operations for RACQ Insurance. Trent has more than 25 years’ experience in the financial services and general insurance industries, including a strong background in pricing, underwriting, customer service, claims management, marketing and business development, coupled with strategic and operational leadership. Prior to joining RACQ, Trent was Chief Executive Officer of RACT Insurance and held various positions at AAMI Insurance.
Bernadette Stone
Chief Operating Officer
BSC(Hons) Physics
As Chief Operating Officer, Bernadette leads the Group’s Member Engagement and Transformation Function responsible for Member Engagement Contact Centre and Retail, Technology, Project Delivery, Data and Analytics, and the Transformation Office. Together this team will provide leadership and oversight to the multi-stream, multi-year risk transformation program while also improving our employee experience, driving our commercial effectiveness and enhanced member outcomes. Bernadette has more than 20 years’ experience in large scale business and technology transformation working across a range of industries.
Prior to joining RACQ in February 2021 as Chief Technology Officer, Bernadette was the Chief Information Officer for Brisbane City Council and has held senior positions in organisations including Virgin Australia, Aurizon and Rio Tinto.
Glenn Toms
Chief Executive Assistance
BBus, G.Dip Fin & Inv, FFin, FAIM, GAICD
As Chief Executive Assistance, Glenn leads a large team which provide a range of 24/7 automotive and lifestyle solutions to members including roadside assistance, batteries, automotive glass, travel and the Mobility Centre. Assistance also now provides services to members through RACQ solar and renewable energy. Glenn has more than 30 years’ commercial experience in operations and logistics. He is Chair of GEM Energy Australia Pty Ltd, RACQ Automotive Services and Members Travel Group and a Director of Club Assist Corporation, RACQ Operations, Australian Club Consortium and ACC CAD.
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