The dealer must specify all mandatory costs you pay when purchasing a vehicle. This should include the sum of:
Make sure you are aware of the full cost of the vehicle, including add-ons such as window tinting and rust proofing
Dealers will often offer a better price on new cars they have in stock. If you want a particular colour or specific equipment they don’t have, you may have to wait for one to be ordered and potentially pay more. You may be offered "free" extras to encourage you to buy what they have, but don’t accept substitutes in place of what you really want.
It’s easy to focus on getting the best trade-in price possible for your old car, however, trade-in values can be manipulated.
Rather than focusing on the trade-in figure, it’s more important to look at the change-over cost (how much will it cost to get out of the old car and into the new one).
The reality is there is no "right" price for any used car. Two vehicles of the same make and model can have two different values depending on the following factors:
In the case of a trade-in, a key factor for the dealer will be the saleability of the trade-in.
If it’s an older model, is unpopular or otherwise undesirable, the dealer may not even want it as a trade.
Our fact sheet How much is that car worth? will give you some insight into where to look for price information and how to use it when you find it.
The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.