Looking for more than what your car manufacturer roadside assistance offers?
If your new car includes roadside assistance from the manufacturer or car dealer, it’s often a basic level of cover, with shorter towing distances and limited additional entitlements. This may be fine for everyday travel but could leave you stranded if you are far from home or face unexpected issues that are not covered.
Whether you’re planning a long road trip or just want extra peace of mind, RACQ’s Associate Motoring program~ gives you access to more comprehensive roadside cover.
Upgrade your basic roadside assistance to enjoy extra entitlements like:
- Extended towing distances
- Emergency accommodation if your car breaks down far from home^
- Rental vehicle options to keep you moving
- Contribution towards taxi or rideshare costs if your vehicle needs towing
- Assistance for caravans and trailers when travelling
If you have an active Ford National Club Offer, Mitsubishi Club Membership Offer or Subaru Club Membership Offer you’re eligible to upgrade to one of our Associate Motoring products. For a full list of participating manufacturers or to upgrade call us on 13 1905 or visit your nearest RACQ store.
Choose a level of cover and get extra value when you upgrade
Your car dealer or manufacturer roadside assistance may only cover the basics, often limited to short-distance towing and minimal travel support. With RACQ Associate Motoring, you can upgrade to a higher level of cover tailored to your lifestyle and travel needs, giving you extra confidence every time you drive.
Compare the added entitlements of Associate RACQ Ultra Care and Associate RACQ Ultimate Care roadside assistance to find the right level of cover for you.
 Associate RACQ Ultra Care |
 Associate RACQ Ultimate Care |
|---|
| Key Entitlementshide | ||
|---|---|---|
| Member cover Cover no matter what vehicle you're driving# |
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| Attendance The distance RACQ will travel to your breakdown location at no additional cost |
Up to 120km | Up to 200km |
| Towing in any direction Including eligible caravan/trailer if attached to eligible vehicle (which has been towed by RACQ) |
Up to 60km | Up to 100km |
| Towing to RACQ contractor or other location To the attending regional RACQ contractor premises or intermediate location en route |
Up to 120km | Up to 200km |
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Device cover
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| Bogged vehicles | |
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| Emergency fuel Number of times RACQ will attend with sufficient fuel |
Up to 3 times per year | Up to 4 times per year |
| Key assist If the vehicle can't be unlocked by RACQ or keys are broken or lost |
Up to $165 per year | Up to $300 per year |
| Specialist towing Assistance when specialist equipment or truck is required |
Up to $165 per year | Up to $250 per year |
| Taxi or alternative transport for devices | Up to $25 per breakdown $100 per year |
Up to $25 per breakdown $100 per year |
| Taxi or Alternative Transport If the vehicle is towed, RACQ will contribute towards taxis, rideshares and rental vehicles |
Up to $275 per year | Up to $480 per year |
| Accommodation^ Per incident |
Up to $770 per incident | Up to $2,400 per incident |
| Rental vehicle^ Per incident |
Up to 7 days per incident, Up to $100 per day | Up to 12 days per incident, Up to $110 per day |
| Passenger transport^ Economy class air, rail, or coach transport |
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| Vehicle recovery^ RACQ will arrange and pay for a car carrier to transport the vehicle to your chosen location. |
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| Caravan & trailer assistance RACQ will provide assistance for caravans/trailer when they’re with your Nominated Vehicle which has broken down. |
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| Caravan or trailer recovery If the breakdown issue is with the caravan or trailer and there is no issue with the Covered Vehicle, RACQ will arrange a carrier to transport the caravan or trailer to your chosen location. |
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Why choose an upgrade from RACQ?
When you upgrade with RACQ, you get more than just roadside assistance – you get trusted support and access to member benefits that go the extra mile.
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Fast response times35-minute average response time from Queensland largest roadside fleet.* -
High success rate91% of drivers get back on the road with help from our patrols.* -
Member benefitsEnjoy unlimited access to RACQ member discounts, offers, experiences and more.
How to upgrade your car manufacturer roadside assistance
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Compare your options from our RACQ Associate Motoring productsSee your available options on our comparison table above. -
Call to discuss your options and make changesWhen you’re ready to upgrade or want to talk to someone about your options, call our friendly team. -
Check your waiting periodKeep in mind, if you’ve upgraded to Associate RACQ Ultra Care or Associate RACQ Ultimate Care, a 72-hour waiting period applies for all additional entitlements.
Manage your membership
Contact us
Need help or would like to know more? RACQ offers many convenient ways for you to get in touch with us.
Frequently asked questions about car manufacturer roadside assistance
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Things to note
Terms, conditions and exclusions apply. For full details read the Roadside Terms and Conditions.
RACQ may need to collect personal information from you to support you with your inquiry, assess your eligibility for any of our products or services, or to provide general support. By providing your details, you agree to RACQ collecting, holding, using, and disclosing your personal information pursuant to our Privacy Statement and Assistance Privacy Collection Notice, available from racq.com or you can request a copy.
~To qualify for the Associate Motoring program, the Nominated Vehicle on the Associate Motoring product must be the Vehicle that is covered under the Manufacturer Roadside Assistance Program supported through Assist Australia.
*Figures based on FY25 statistics.
^When you are more than 100km away from home and RACQ estimates your repairs will take longer than 24 hours for Associate RACQ Ultra Care or Associate RACQ Ultimate Care, you may choose one of the Travel Entitlements.
#Cover available for eligible vehicles, refer to terms and conditions.