RACQ Associate Motoring entitlements

View the entitlements of Associate RACQ Ultra Care and Associate RACQ Ultimate Care roadside assistance.

RACQ Ultra CareAssociate RACQ Ultra Care RACQ Ultimate CareAssociate RACQ Ultimate Care
Key Entitlementshide
Personal cover
Cover no matter what vehicle you're driving#		 Tick icon Tick icon
Attendance
The distance RACQ will travel to your breakdown location at no additional cost		 Up to 120km​ Up to 200km​
Towing in any direction
Including eligible caravan/trailer if attached to eligible vehicle (which has been towed by RACQ)		 Up to 60km​ Up to 100km​
Towing to RACQ contractor or other location
To the attending regional RACQ contractor premises or intermediate location en route		 Up to 120km​ Up to 200km​
Device cover
 
 Tick icon Tick icon
Bogged vehicles Tick icon Tick icon
Emergency fuel
Number of times RACQ will attend with sufficient fuel		 Up to 3 times per year Up to 4 times per year
Key assist
If the vehicle can't be unlocked by RACQ or keys are broken or lost		 Up to $165 per year Up to $300 per year
Specialist towing
Assistance when specialist equipment or truck is required		 Up to $165 per year Up to $250 per year
Taxi or alternative transport for devices Up to $25 per breakdown
​$100 per year		 Up to $25 per breakdown
​$100 per year
Taxi or Alternative Transport
If the vehicle is towed, RACQ will contribute towards taxis, rideshares and rental vehicles		 Up to $275 per year Up to $480 per year
Accommodation^
Per incident		 Up to $770 per incident​ Up to $2,400 per incident
Rental vehicle^
Per incident		 Up to 7 days per incident, Up to $100 per day Up to 12 days per incident, Up to $110 per day
Passenger transport^
Economy class air, rail, or coach transport		 Tick icon Tick icon
Vehicle recovery^
RACQ will arrange and pay for a car carrier to transport the vehicle to your chosen location.		 Tick icon Tick icon
Caravan & trailer assistance
RACQ will provide assistance for caravans/trailer when they’re with your Nominated Vehicle which has broken down.		 Tick icon Tick icon
Caravan or trailer recovery
If the breakdown issue is with the caravan or trailer and there is no issue with the Covered Vehicle, RACQ will arrange a carrier to transport the caravan or trailer to your chosen location.		 Dash icon Tick icon

Real-life roadside moments to consider

Picture this: You’re halfway through a school holiday road trip with the kids when your car won’t start at a remote servo. Your manufacturer roadside assistance might not cover you this far from home – and suddenly, you’re stuck. Consider scenarios like this when deciding what level of cover is right for your travel needs.

Why RACQ Roadside Assistance

Queenslanders have always counted on RACQ to come to their rescue. Whether you ride, drive or tow, we’ve got cover you can count on.

  • roadside-truck
    Queensland’s largest roadside fleet network
    24/7 roadside assistance to get you back on the road.
  • queensland-continent-separate
    We're known for outstanding service
    Queenslanders have relied on our expertise for over 100 years.
  • clock
    Fast response times
    35-minute average response time from the state's largest roadside fleet*
  • star-circle
    High success rate 
    We get 91% of drivers back on the road*

Manage your membership

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Shield tick iconChange password

Contact us

Need help or would like to know more? RACQ offers many convenient ways for you to get in touch with us.

Frequently asked questions about car manufacturer roadside assistance

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Things to note

Terms, conditions and exclusions apply. For full details read the Roadside Terms and Conditions.

RACQ may need to collect personal information from you to support you with your inquiry, assess your eligibility for any of our products or services, or to provide general support. By providing your details, you agree to RACQ collecting, holding, using, and disclosing your personal information pursuant to our Privacy Statement and Assistance Privacy Collection Notice, available from racq.com or you can request a copy.

~To qualify for the Associate Motoring program, the Nominated Vehicle on the Associate Motoring product must be the Vehicle that is covered under the Manufacturer Roadside Assistance Program supported through Assist Australia.

*Figures based on FY25 statistics. 

^When you are more than 100km away from home and RACQ estimates your repairs will take longer than 24 hours for Associate RACQ Ultra Care or Associate RACQ Ultimate Care, you may choose one of the Travel Entitlements.

#Cover available for eligible vehicles, refer to terms and conditions.